PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,390 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“excellent service, will be using them again”

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Posted 2 years ago

“Had a difficult problem PartsGateway put me in touch with the only breaker, yes just 1 answered the request, who came up with the part I needed. Good job. Many thanks”

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Posted 2 years ago

“almost immediatel dispatch after placing the order. Prompt refund after first ordering a wrong part. Well done :-)”

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Posted 2 years ago

“Part arrived on time and in good condition”

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Posted 2 years ago

“Very happy with your service! The correct part arrived in just a few days 👌”

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Posted 2 years ago

“I received a used seatbelt in first class condition that has been checked and dated the day that it was posted and arrived well packed and quickly. I could not have asked for a better service. Thank you.”

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Posted 2 years ago

“Very easy process and part was as described and works perfectly. Many thanks.”

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Posted 2 years ago

“Arrived quick very well packed and in good condition.”

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Posted 2 years ago

“Not impressed. I had to order the part twice. The first seller said they had the part, I paid and they then got in touch and said they didn't have it after all. They were polite and apologetic and refunded my money. The second seller (Ted4 parts) confirmed that the part was fully working but when it arrived was the wrong part. I am in the process of negotiating a refund. This has wasted a lot of time and does not inspire me to use Parts Gateway again.”

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Posted 2 years ago

“From first phone call to receiving the part I found gateway to be very professional”

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Posted 2 years ago

“I wrote a review yesterday, absolutely brilliant service, great price and fast delivery, would recommend to anyone. Thank you.”

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Posted 2 years ago

“All good thanks.”

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Posted 2 years ago

“Easy to navigate website, great communication tools. Fast and efficient service, took the stress out of finding the car part I needed.”

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Posted 2 years ago

“very good service fast delivery overall got waht what i ordered will use again”

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Posted 2 years ago

“Excellent service with quick delivery and the part was in an as new condition”

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Posted 2 years ago

“Parts arrived in good order. But delayed due to Christmas. Not urgent so no problem.”

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Posted 2 years ago

“Wish I had found this site first one of the best sites around great service”

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Posted 2 years ago

“Part as described. Would definitely use seller again.”

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Posted 2 years ago

“The vendor cancelled the transaction and refunded my money. No problem with Parts Gateway.”

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Posted 2 years ago

“Great site, first time using it and was a bit dubious but had my first quote within a couple of minutes, more followed and I was able to get the part I couldn't find elsewhere! Will definitely be using this site again!”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,390 reviews