PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,396 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,396 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Part turned up within a couple of days and worked perfectly & at a reasonable price.”

Helpful Report

Posted 4 years ago

“Brilliant service, delivered early with good value. Highly recommended.”

Helpful Report

Posted 4 years ago

“I was under the impression that when the number plate was given on the search the correct parts will be sent. I have a silver Crysler 300c and needed a silver exterior door trim. but got a brownish color one. Now I have to re pack this and send it back.”

Helpful Report

Posted 4 years ago

“I ordered a gearbox , paid for it and then was contacted and told to pay another £50 .00 when I challenged it was told if I don’t line it , They will cancel my order , snakes”

Helpful Report

Posted 4 years ago

“Great communication, wanted to double check the part was right for us, order arrived next day, in near perfect condition. Reasonable price too.”

Helpful Report

Posted 4 years ago

“Still not received part. Not been given a tracker number. Got a feeling I'm not going to receive the part I ordered. Mot is due this weekend.”

Helpful Report

Posted 4 years ago

“Sorry, just hopeless. On my PC the quote message was mostly black and I could not see the list of quotations but left my wife to buy the pipe from Ted4parts. A day or so later they rang to confirm I wanted the caliper, I explained I didn't want the caliper, I had described the part needed as the "metal brake pipe between ABS block and flexible to the NS front caliper" but apparently at the breakers they don't see this desciption, only key words are given, in this case N/S caliper. They explained that the metal pipes were cut rather than disconnected from the ABS block so weren't available. Transaction was cancelled and I think they have refunded me.”

Helpful Report

Posted 4 years ago

“The seat belt holding was damaged. This was not mentioned in the description.”

Helpful Report

Posted 4 years ago

“A selection of good offers received which was updated with time. Used part ordered as described, good quality and delivered quickly”

Helpful Report

Posted 4 years ago

“Was just what I was after, a wing mirror, and was in great condition and arrived very quick!. Great service”

Helpful Report

Posted 4 years ago

“Very happy with service provided. Part required purchased at a good price and delivered within specified period.”

Helpful Report

Posted 4 years ago

“Parcel in very good condition, faster delivery”

Helpful Report

Posted 4 years ago

“absolutly spot on wi th prices,cost info and delivery speed”

Helpful Report

Posted 4 years ago

“Quick, got many responses and part delivered in a couple of days.”

Helpful Report

Posted 4 years ago

“All good. A good supplier was found and part purchased.”

Helpful Report

Posted 4 years ago

“Partsgateway Ltd sourced the car part I was looking for. This particular part wasn’t available in Ireland. I purchased it via pay pal on Tuesday evening & my mechanic had it on Thursday. Excellent & efficient service. Thank you.”

Helpful Report

Posted 4 years ago

“Part was in good working order and very clean. Only thing was despatch. It took 3 days to despatch. Delivered 3 days after.”

Helpful Report

Posted 4 years ago

“VERY GOOD prompt service”

Helpful Report

Posted 4 years ago

“Very quick and reliable service parts were all good”

Helpful Report

Posted 4 years ago

“Excellent service kept informed of delivery”

Helpful Report

Posted 4 years ago

PartsGateway Ltd is rated 4.6 based on 10,396 reviews