PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,415 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parts received as promised”

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Posted 7 years ago

“Good and professional service”

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Posted 7 years ago

“Part I ordered was dispatched as informed and arrived at the stated time, have not fitted the part as yet but it seems to be of good quality and what is required, many thanks”

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Posted 7 years ago

“A choice of suppliers to chose from in quick time.”

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Posted 7 years ago

“Part works but very slow”

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Posted 7 years ago

“It arrived on time with the prescribed conditions, but remains to be fitted and tested.”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“It cost me more then expected but that was my fault i didnt look close enough at the different quotes and talking over the phone i the lady said £38 not £48 other then that the item came guickly it was packaged very securly. It was clean with no marks and all the bulbs worked (rear light lens). I will use you again and pass your details to my friends. Thanks”

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Posted 7 years ago

“good rapid & affordable quotes. The supplier messed up the courier on my order but this was not down to Parts Gateway. Thanks”

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Posted 7 years ago

“Supplier options were very good & received the correct part. The light assembly was slightly scratched but acceptable.”

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Posted 7 years ago

“Only place I could find a mirror for my Kia. Supplier had one in excellent condition, delivered promptly. Very pleased.”

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Posted 7 years ago

“Good service. But parts arrived a day later than promised”

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Posted 7 years ago

“Great service got the part I needed the next day would recommend to family and friends”

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Posted 7 years ago

“Product arrived in good time and fitted exactly as planned thank guys.”

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Posted 7 years ago

“I had a number of responses to my search for a replacement wiper motor for my vehicle. And although the part sent was the wrong part, the suppliers provided me with a replacement which fitted at no extra charge.”

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Posted 7 years ago

“Provided me with the essential mounts to fit my replacement engine cover”

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Posted 7 years ago

“Easy to find parts even if you dont live in Uk.”

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Posted 7 years ago

“Ordering was completely straightforward. I chose Mitzy Bitz for my particular part, they phoned me instantly to double confirm the part, it arrived , well packaged, the following morning and the price was reasonable. I was both pleased and impressed. November 2017”

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Posted 7 years ago

“Wrong item was sent out I rang and a replacement was sent out very quick which I was very happy with. Thanks”

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Posted 7 years ago

“Quick and easy transaction, the first option that came up was one of the dearer prices I had quoted but it was ready and available and the seller had a photo of the item ready so bought straight away! If other sellers were all as proactive and had images and quotes that came up straight away they would have had the sale but only one came up initially and that was who I happily went with. Part did not rectify my issue as I have now found out is not that part on my scan that was the problem.”

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Posted 7 years ago

PartsGateway Ltd is rated 4.6 based on 10,415 reviews