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PartsGateway Ltd Reviews

4.6 Rating 10,582 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,582 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Rob
Verified Buyer
“I was really really impressed by how good this service is. The part I needed would have cost £400 from the original manufacturer, but was only £15 (+ delivery) from the supplier I reached through Parts Gateway. It's also a very well-thought-out website.”
Helpful Report
Posted 6 years ago
Shaun
Verified Buyer
“Spot on viewed part, ordered, and delivery within 3 days quiet a prompt service”
Helpful Report
Posted 6 years ago
Douglas Dow
Verified Buyer
“A found the part on the partsgateway site a was looking for at a very good price and was able to do the transaction over the website and delivery was within the 3working days as agreed very satisfied thanks”
Helpful Report
Posted 6 years ago
Arlene
Verified Buyer
“First class service Part came next day Excellent communication”
Helpful Report
Posted 6 years ago
Marcus
Verified Buyer
“Visited website with little expectation. Found exact match for the part I required (door mirror) even down to the correct colour. Excellent online service and will recommend to others.”
Helpful Report
Posted 6 years ago
Samantha
Verified Buyer
“The part was perfect and was delivered quickly in perfect condition. I can now turn left again in my car!”
Helpful Report
Posted 6 years ago
Mr
Verified Buyer
“The wheel/toolkit was in great condition. The replacement floor was not so clean and the whole boot frame was sent when not required.”
Helpful Report
Posted 6 years ago
Ms Pam
Verified Buyer
“Speedy efficient service. Good quality product - true to description. would recommend this site and would definitely use again.”
Helpful Report
Posted 6 years ago
Russell
Verified Buyer
“Delivered on time and everything as advertised”
Helpful Report
Posted 6 years ago
Kathleen
Verified Buyer
“Order was received next day (parcel shelf) very well packed , perfect fit. Wish all suppliers were as prompt and provided such good service as Parts Gateway.”
Helpful Report
Posted 6 years ago
Alison
Verified Buyer
“Quick very efficient service. Great price”
Helpful Report
Posted 6 years ago
Rachpal
Verified Buyer
“It was the wrong part did not fit”
Helpful Report
Posted 6 years ago
Mary
Verified Buyer
“Part delivered as promised and in good working order thank you”
Helpful Report
Posted 6 years ago
Bryan
Verified Buyer
“Easy to use and good service in providing sellers of the car part required. Satisfied with the selected seller so credit due to you in using only effective sellers.”
Helpful Report
Posted 6 years ago
Martin
Verified Buyer
“Just as ordered quick delivery Parts arrived exactly like advertised”
Helpful Report
Posted 6 years ago
Ron
Verified Buyer
“Very good used part. Fast delivery. Thanks ron”
Helpful Report
Posted 6 years ago
Mr
Verified Buyer
“Good service. Got exactly what I wanted. Delivered to my door.”
Helpful Report
Posted 6 years ago
Alf
Verified Buyer
“Excellent service got my part with in a day”
Helpful Report
Posted 6 years ago
ROY
Verified Buyer
“Excellent service with a good choice of options and prices”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“They care about costumer ....”
Helpful Report
Posted 6 years ago
PartsGateway Ltd is rated 4.6 based on 10,582 reviews
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