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PartsGateway Ltd Reviews

4.6 Rating 10,390 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,390 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Mr
Verified Buyer
“Overall happy with transaction . However seemed to be a break down in communication with the part supplier , I resolved the issue with a phone call and the part supplier was very efficient”
Helpful Report
Posted 2 years ago
Peter John
Verified Buyer
“Excellent access to part providers and support for delivery arrangements”
Helpful Report
Posted 2 years ago
Vilma Pociuleviciene
Verified Buyer
“Very quick and good service”
Helpful Report
Posted 2 years ago
Mr
Verified Buyer
“Part requested came very well wrapped and was exactly as needed.”
Helpful Report
Posted 2 years ago
Tricia
Verified Buyer
“GREAT SERVICE”
Helpful Report
Posted 2 years ago
Chris
Verified Buyer
“Within minutes of enquiry for Jazz seat belt. I started receiving offers by email. I got a great deal which arrived next day. Thank you Partsgateway”
Helpful Report
Posted 2 years ago
Mr Dorian
Verified Buyer
“Excellent service throughout, couldn't ask for any better, from part selection to delivery.”
Helpful Report
Posted 2 years ago
Malcolm
Verified Buyer
“Good item good delivery”
Helpful Report
Posted 2 years ago
Alastair
Verified Buyer
“Good choice of parts offered at assorted prices. Not all relevant, but managed to pick out what I required. Delivered in good time and condition.”
Helpful Report
Posted 2 years ago
Fred
Verified Buyer
“Quick sourcing required part and Quick posting, very satisfied with service and will use again and will recommend.”
Helpful Report
Posted 2 years ago
David
Verified Buyer
“Good and quick”
Helpful Report
Posted 2 years ago
Michael Coram
Verified Buyer
“Good communication, good delivery time and most of all good condition parts that works”
Helpful Report
Posted 2 years ago
Oliver
Verified Buyer
“The part I ordered arrived in double-quick time, and was the right part for the right model of car. Great service. Thanks”
Helpful Report
Posted 2 years ago
Alyssa Young
Verified Buyer
“The part its self was great but delivery wasn't so great. The part was delivered by parcel force with no tracking number so I was unaware of delivery and missed the first delivery and then had to wait all weekend for redelivery Monday to not have a tracking number I couldn't check delivery times. When ordered we should be given details on delivery”
Helpful Report
Posted 2 years ago
TEMILADE ODUSANYA
Verified Buyer
“I ordered a part with full description and did a follow on call to accertain that my request was received appropriately yet I was sent the wrong part that doesn't meet the speciation I have since called the supplier who says he will get back to me up till now am still waiting. I have missed my NCT which is the equivalent of the MOT in the UK now I have to pay for cancellation. All am hoping for now is to get a full refund so I can order else where in Ireland due to time lag. Really dissatisfied with this organisation.”
Helpful Report
Posted 2 years ago
Mr Patrick Downey
Verified Buyer
“Excellent service no problems and fast delivery đź‘Źđź‘Źđź‘Ź”
Helpful Report
Posted 2 years ago
Ross
Verified Buyer
“Excellent all round service quick, good price and delivery, all you want when buying parts”
Helpful Report
Posted 2 years ago
P & R Gladden
Verified Buyer
“Really good experience and easy to use, will use again.”
Helpful Report
Posted 2 years ago
Mr
Verified Buyer
“Parts listed and one quote received within three days ... parts verified as correct part number and duly bought and swiftly delivered by the dealer. Now on the car and working.”
Helpful Report
Posted 2 years ago
Jim Holmes
Verified Buyer
“It’s okay I suppose took five days to arrive though so car was off the road for this period of time could’ve been sent within three days but obviously couldn’t be bothered”
Helpful Report
Posted 2 years ago
PartsGateway Ltd is rated 4.6 based on 10,390 reviews
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