PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,583 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,583 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“These parts are really good I highly recommend them, will definitely be using this company again”

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Posted 6 years ago

“Part came the next day. Good service altogether.”

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Posted 6 years ago

“Great seller”

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Posted 6 years ago

“Easy to use site, which provided more than a few options for my query. Very happy with the results.”

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Posted 6 years ago

“I found the site a quick, efficient and cost effective way to find the part I needed from a range of trusted suppliers. An excellent service.”

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Posted 6 years ago

“The replies came quickly but in all cases the amounts quoted were not honoured. One of the supplier BMS parts was extremely rude. Didn’t buy from him”

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Posted 6 years ago

“Stress free easy to use.”

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Posted 6 years ago

“Good service. Part arrived on time and fitted perfectly.”

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Posted 6 years ago

“EXCELLENT. FIRST CLASS SERVICE.”

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Posted 6 years ago

“Excelent from start to finish”

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Posted 6 years ago

“Arrived a day late but I was in no rush, packging was sufficient and arrived undamged”

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Posted 6 years ago

“I was pleased with the number of offers for the rear light on my golf. The item I selected was mid price, It came quickly and was well packed The item was in good condition, I would not hesitate to use the service Again”

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Posted 6 years ago

“Good service and good parts. Fraser was very helpful and clear. There was miscommunication on the delivery of the part (no-ones fault) but he offered a full refund as an option. I would 100% recommend using Saab Surgery.”

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Posted 6 years ago

“Speedy delivery, part as described, light looking brand new now and £115 cheaper than Ford wanted!!”

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Posted 6 years ago

“Excellent service, part ordered on Friday, delivered Monday.”

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Posted 6 years ago

“Excellent service. Very quickly had a quote from GT Breakers, whose delivery was super quick (next day delivery). If that is the quality of the companies they use, I will definitely let friends know how good they are, Thank you, Magi.”

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Posted 6 years ago

“First class service, excellent response, no problems at all.”

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Posted 6 years ago

“I ordered a door for my Auris Thursday pm and it was delivered at 8.20 am on Friday.the ordering process was simple I would reccommendPArts Gateway without hesitation! John Fenerty -Loughnane”

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Posted 6 years ago

“I ordered a wing mirror for an Audi A3, good price, slightly scratched, but to be expected. Arrived in good time. A happy customer.”

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Posted 6 years ago

“great service will do business again”

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Posted 6 years ago

PartsGateway Ltd is rated 4.6 based on 10,583 reviews