Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,773 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,773 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

Paramount Plants 5 star review on 1st June 2025

Camilla

Paramount Plants 5 star review on 20th May 2025

Jane

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service we received a little disappointed with the size of the plant with the price we paid. A bit expensive”

Helpful Report

Posted 5 years ago

“I bought four Ligustrum half standard trees at £92 each, annoyingly I could have got them cheaper a week earlier when discounted but hesitated. That said the price was around about the going rate anyway and finding four of similar size in a garden centre would be difficult. I placed my order during COVID lockdown so garden centres weren’t open anyway and the trees did take a while to arrived but that was to be expected. I was notified when they were due for delivery and they arrived secure on a pallet looking superb, even the delivery driver commented on how nice they were. They are now planted and look fabulous in my back garden and are just what I wanted. When ready I won’t hesitate to order some more for my front garden. First class service that I will recommend to anyone.”

Paramount Plants 5 star review on 5th June 2020

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The Magnolia tree had shriveled leaves and other ones had been eaten by possibly a Caterpillar . I was totally embarrassed as it was a present when it was taken out of box.”

Helpful Report

Posted 5 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Good quality plants. Prompt delivery”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent quality, good price and on time delivery. Will use them again for anything exotic”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Much smaller sized plants were sent than I ordered. No option given to replace the plants, but a cost difference was eventually refunded. Poor communication and customer service resulted in me nearly not receiving my refund. The small plants were of a reasonable quality, but I have at least an extra season to wait for them to reach the required height now, which is inconvenient. I wouldn’t have enough confidence in the service to use Paramount Plants again.”

Helpful Report

Posted 5 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Excellent products and customer service.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“These plants were delivered to us in excellent condition. Thanks”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants arrived safely and looked very healthy. We are very pleased with the service and the trees.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“This was the first time I have ordered from Paramount Plants and I am really pleased with the order and will order from them again. Anca”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The plant was delivered to the wrong addres (billing address) and despite several emails nothing was done about it.”

Helpful Report

Posted 5 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Plant arrived well watered and healthy looking”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Really great plants, well packaged and lovely condition. We ALWAYS have major issues with delivery but it was straight forward with paramount and I would absolutely use them again.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The apple tree I bought is growing very fast, and I have only had it for a couple of weeks!. It is a gorgeous well structured tree, and a great advert for Paramount Plants!. I will be buying from them again!. Thanks Paramount, no 1 in my book!”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Have never ordered from your company before and won't hesitate to order from yourselves again. Delighted with my plant quality was excellent and packaging very good.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I was amazed when the plant arrived, the box was nearly as tall as me, on opening I found my plant sitting at the bottom and was happy that it looked healthy. It has been planted and is doing well, so very pleased with the plant and the service.”

Helpful Report

Posted 5 years ago

“Great quality, great service.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Good service. Plant had a few dry leaves on arrival and appeared to have been dry for a few days, but was in general good health and perked up soon with regular watering.”

Helpful Report

Posted 5 years ago

“The tree arrived well packaged and structurally intact. However, it did look a little worse for wear with leaves turning brown/autumnal and bracts rather shrivelled. There will be no proper ‘show’ this year. I put all this down to the very hot and dry weather we had in May. The plant has gone in well and looks healthy enough so I am reasonably content and look forward to next years show!”

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Posted 5 years ago

“Dry good plant”

Helpful Report

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,773 reviews