Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,773 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,773 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

Paramount Plants 5 star review on 1st June 2025

Camilla

Paramount Plants 5 star review on 20th May 2025

Jane

397

Anonymous

Anonymous // 01/01/2019

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“I am impressed with their helpful knowledge and order was executed with clarity as to availability and timing. Pricing also a plus”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Ligustrum half standard arrived in very good condition even though covid restrictions in place. Very pleased with service and growing well.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Kept informed along every step of the order process from placing order to despatch. Delivered when they said they would be. Paramount send a follow up email in case of problems - excellent. Good quality plants and good service, had to wait for delivery due to Covid, but this explained clearly and kept informed. Well worth the wait.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“A little disappointed in the volume of bush on my Standard bay Trees however they arrived in excellent condition by the Nursery’s own driver (hence the price) who gave fantastic advice on planting this species. Would be nice if they’re allowed to wheel items into garden rather than at the side gate. Delivered a day earlier than expected, although much quicker than advertised, so I suggest you mention if you are tied to a time.”

Helpful Report

Posted 5 years ago

“Excellent choice of plants and information provided on estimated delivery times. Plants in excellent condition on delivery. Very happy with Paramount Plants. Will order again.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Two large plants (one hazel tree and a honeysuckle) arrived in excellent condition and are thriving. Time from ordering to delivery is typically around 10 days - Paramount keep you up to date of progress. I would certainly use them again.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I was not happy with the plants and contacted paramount to complain that they looked dead and nothing like the photo used on the website to show what you could expect. I was informed that the dead grass was from last year. I do not believe that the grasses should have been sold in this condition. You should have removed the dead grass before selling them.”

Helpful Report

Posted 5 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Plants were in fine condition on arrival but the delivery charge was excessive.”

Helpful Report

Posted 5 years ago

“Paramount always have plants of the highest quality and their service is knowledgeable, efficient, and delightful. I would not think to go anywhere else, especially if I was lookin g for a specimen plant or tree”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Good service. Easy to order & plant was delivered efficiently. My e mails were answered courteously & promptly.”

Helpful Report

Posted 5 years ago

“Plants were in perfect condition when they arrived. Good sizes, very healthly.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I have ordered various plants over the years at Paramount Plants and I have been always very happy with the service of the company and quality of the plants. Very healthy big plants that have all survived. Once I have changed my mind and wanted to swap a tree to a smaller one and that was no problem. Communication is good and I know when I get my plants. I will order again and definitely recommend the company.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Our trees were delivered safely on by your very helpful delivery man and we are very pleased with them. They are larger than we dared to hope and planted in their new home and with regular watering, are looking very healthy. Excellent value for quality items.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“All arrived well packed and in good condition.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Fabulous service from start to finish. Beautiful, healthy shrubs and trees. As a repeat customer I highly recommend Paramount Plants.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I ordered a magnolia tree and prunus as a birthday gift in May. Plants were timely delivered during the lockdown in a good condition and with postcard. Great services, definitely recommended!”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Outstanding healthy tree in very good condition.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great choice of established plants, delivery was good and packing was good. Plants were healths and strong, size was as advertised.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great selection of plants. Friendly interaction with staff online/emails. Delivery time wasn‘t too fast but ok. Delivery driver was very friendly and helpful. After sales service is responsive and helpful too. I would therefore definitely recommend and buy there again - even though its not a cheap place”

Paramount Plants 4 star review on 5th June 2020

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I'm delighted with the plants. They are strong, healthy specimens and were packed carefully to ensure that they travelled well and arrived in perfect condition.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,773 reviews