Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,916 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,916 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants arrived in good condition and very clear instructions on planting and care. Has put on new growth as well.”

Helpful Report

Posted 5 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 5 years ago

“I have used this company several times and there attention to detail and customer service is great, friendly helpful staff, would not hesitate to use them again. Hare”

Helpful Report

Posted 5 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 5 years ago

“Excellent selection of plants for every location. Very high quality. Customer care is second to none. I had a problem with one order of plants and they tried to cure the disease by visiting and spraying. When this didn't work they replaced the plants, no charge, no quibble. Delivery was faultless. Highly recommended.”

Helpful Report

Posted 5 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 5 years ago

“Very good quality plants, great customer service. Very happy Thank you”

Helpful Report

Posted 5 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 5 years ago

“Excellent customer service. Kept me informed at all times regarding my order and delivery. Would definitely recommend Paramount Plants.”

Helpful Report

Posted 5 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 5 years ago

“Delivery was on time - and in good shape (packaging). After just a few days, we are delighted with the plant, we hope that this continues”

Helpful Report

Posted 5 years ago

“Received a rather lovely magnolia Loebneri 'Leonard Messel' from Paramount Plants, a good size, healthy and with an excellent shape. However, the tree had two tags, one label for Magnolia loebneri 'Leonard Messel' and the other for 'Magnolia loebneri 'Merrill' so I do not know which variety I have. The tree was delivered to the door but we had no forewarning of its size and weight and no help to move or plant it.”

Helpful Report

Posted 5 years ago

“Excellent communication. Healthy plants delivered with care. Outstanding service.”

Helpful Report

Posted 5 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 5 years ago

“great customer service, beautiful plants”

Helpful Report

Posted 5 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 5 years ago

“Great customer service, flawless delivery (with the world’s nicest/friendliest delivery driver!!) and he plants are exceptional. Really gorgeous. They’ve been planted for around 2 weeks now and are doing really well. I would always use paramount plants now. Thank you :)”

Helpful Report

Posted 5 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 5 years ago

“Excellent service from start to finish. The plants arrived in good shape and look healthy as per description. Highly recommended.”

Helpful Report

Posted 5 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 5 years ago

“Received my order in good time. Communication was a bit random with different people at first, but was dealt with by one representative that did their utmost. I highly recommend them.”

Helpful Report

Posted 5 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 5 years ago

“I have purchased plants from a number of suppliers and have to say paramount plant stand out as excellent. Great communication from purchase onwards regarding the status of my order. Plant dispatched quickly and received in very good condition. Couldn’t of asked for more.”

Helpful Report

Posted 5 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 5 years ago

“Perfect, again. I've ordered lots of things and everytime the plants are big, healthy and delivered without damage. Will be ordering again next year!”

Paramount Plants 5 star review on 25th June 2020

Helpful Report

Posted 5 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 5 years ago

“Hi There absolutely love my tree. I would never have picked a leyland cyprees normally, it was bought to screen next doors recently built extension. The Tree arrived in fantastic condition its been in a month now and growing away brilliantly. It must have been over 5m when it was delivered and now pushing 6m . My only slight grievance is the cost of delivery at £100.00, which I think is a bit steep, putting the tree at £350.00 delivered. But aside from that I couldnt be happier :) Paul Philbin”

Helpful Report

Posted 5 years ago

“Good value. Plants delivered well wrapped in excellent condition. Excellent customer service.”

Helpful Report

Posted 5 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 5 years ago

“Lovely healthy plant and excellent service”

Helpful Report

Posted 5 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 5 years ago

“Good service and great plant delivered as promised...”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Long delivery time plant of poor quality”

Helpful Report

Posted 5 years ago

“I bought a Euonymus Red Cascade and it was a lovely specimen and arrived in good time”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,916 reviews