Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,773 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,773 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

Paramount Plants 5 star review on 1st June 2025

Camilla

Paramount Plants 5 star review on 20th May 2025

Jane

397

Anonymous

Anonymous // 01/01/2019

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“I have been using Paramount Plants for several years now. Great selection of plants and trees and really helpful customer service too”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very good and prompt service”

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Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The six foot tree fern we purchased is top quality. The overall service and delivery was excellent. We have ordered again. Thank you.”

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Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I was disappointed receiving these. I was hoping it would made a big difference but these plants were tiny and thin. I will never buy again. Things like these happen In a pandemic event so I consoled myself with this fact”

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Posted 5 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Lovely trees I got 4. 1 has died but this was my own fault I will order another”

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Posted 5 years ago

“Very good communication and follow up. Order arrived when they said it would. Plants needed a drink but very healthy and doing well.”

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Posted 5 years ago

“I found the process of ordering very straightforward, and I was kept fully informed about when my order would arrive. My tree was in great condition and had obviously been looked after very well”

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Posted 5 years ago

“Given the current difficult trading circumstances delivery was excellent, as was the great quality of the shrubs. They are planted and flourishing. I already have plans to order more plants. Thank you and good luck Bill Cameron”

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Posted 5 years ago

“Great guidance and practical advice from Svend! Trees arrived protected on Flat back truck and were lifted over the hedge with the assistance on the driver and his HIAB arm! The trees are in great condition and my wife said “wow they look like should always have been there” thanks paramount, you know how to treat customers! Cheers....Mick”

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Posted 5 years ago

“Arrived very dry and pot bound. Plant is really struggling”

Helpful Report

Posted 5 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Beautiful plants in perfect condition, thank you so much.”

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Posted 5 years ago

“We were delighted to receive a curb side delivery from Paramount, enabling us to keep busy in our garden during this surreal Lockdown time. The Phormium was stunning and has created the statement piece we wanted in our garden. We will continue to use Paramount, very happy with the quality and service. I love being in our garden now.”

Paramount Plants 5 star review on 30th May 2020

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Posted 5 years ago

“Trees were in good condition and have settled in well. The delivery driver was very helpful. I can’t fault the service.”

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Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good quality plants and arrived in time”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“First-class condition as I would expect from Paramount”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I have been delighted with the service from Paramount Plants. I ordered a Wisteria Alba which was still at the nursery when I placed the order. The bank holiday meant a slight delay but communication was very efficient and I was given a timely despatch date. Delivery was again well communicated and the plant appeared right on time. The mini pallet ensured that the wisteria travelled well and other than needing a good drink on arrival, all was good. I have been delighted with my purchase and happily recommended Paramount Plants.”

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Posted 5 years ago

“Responsive service delivery was as expected, good plant packaging and the plant arrived in excellent condition.”

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Posted 5 years ago

“Well grown tree and packed very well”

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Posted 5 years ago

“A fantastic plant delivered on time in immaculate condition even in lockdown. Ten out of ten. Thank you Paramount Plants.”

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Posted 5 years ago

“Wonderful plants. Promise delivered.”

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Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,773 reviews