Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,994 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,994 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 12th July 2026

441

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication”

Helpful Report

Posted 6 years ago

We're very pleased you're happy with the quality of your Yew trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“The site was easy to use, delivery was prompt, the rose was as described and looks healthy and fit for purpose. We are pleased.”

Helpful Report

Posted 6 years ago

Hi Margaret We're very pleased you're happy with the quality of your Rose and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Ordering service and delivery was excellent. I made an alteration to original order and this was dealt with very immediately, well done. Plants were good and well packed.”

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Posted 6 years ago

Hi Judith We're very pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Website was very easy to negotiate, Cherry Laurel plants I ordered were delivered in a very healthy condition and slightly bigger than I expected, which was good, And very competitively priced, these are now planted to form a hedge in my garden. Great service.”

Helpful Report

Posted 6 years ago

Hi Michael We're delighted you're happy with the quality of your Cherry Laurel plants and our customer service. Glad to hear they are settling in well. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Good communication.”

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Posted 6 years ago

Thank you for reviewing your plant order. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“no problem”

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Posted 6 years ago

Hi John So pleased you're happy with your plant order. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Pretty prompt service, great plants, a joy”

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Posted 6 years ago

Hi Sachin So very pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“The plants were all in good condition, but the delivery timescale was slow. Communication was ok, but I think some improvement needed on timescales.”

Helpful Report

Posted 6 years ago

Hi Caroline We're pleased you're happy with your plants. Thanks for your feedback on timescale but just to mention, your order was processed and delivered in the middle of the Covid-19 crisis. We are adhering to government guidelines - processing everything with social distancing and contactless delivery inevitably takes a little longer at this time. Thank you Karen

Posted 6 years ago

“Great service plants were in excellent condition when they arrived. Have passed your details on to a friend. Thank you”

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Posted 6 years ago

Hi Paulette We're very pleased you're happy with the quality of your plants and our customer service. Thank you for the recommendation and we look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Reliable people to buy plants & cheaper to compare to other online garden centres.”

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Posted 6 years ago

Hi Sivasambu We're pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Plants nice size and good price. Delivery as said, all good thanks”

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Posted 6 years ago

Hi Steve We're pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Tree arrived on time, as described and healthy. Contactless drop off worked a treat and the guy was polite. Very happy.”

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Posted 6 years ago

Hi Thomas We're pleased to hear you're happy with the quality of your tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Good communication and delivery. The tree is nicely grown and larger than expected. Would buy again.”

Helpful Report

Posted 6 years ago

Hi Georgia So pleased you're happy with the quality and size of your tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

Hi Georgia We're pleased to hear you're happy with the quality of your tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Very healthy plants and arrived in very good condition.”

Helpful Report

Posted 6 years ago

We're pleased to hear you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“First time of using Paramount Plants but everything was very simple to order/ pay . Follow up service very good .”

Helpful Report

Posted 6 years ago

Hi John Very pleased you're happy with your plant order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Good delivery service and healthy plants. Give details if you want something specific when they choose the plants for delivery.”

Helpful Report

Posted 6 years ago

Thank you for your feedback - we're pleased you're happy with your plants and our customer service. Thank you Karen

Posted 6 years ago

“One plant delivered and died and no question replacement provided foc. Can’t criticise that!”

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Posted 6 years ago

Hi David Thanks for your review, very pleased to hear that everything was resolved to your satisfaction. We look forward to being of service in the future. Thank you Karen

Posted 6 years ago

“Helpful company to deal with and the plants arrived in a couple of weeks which considering we are on lockdown, was very good!! The plants were all a good size and condition and we also found the instructions and videos online extremely useful. In addition, having shopped around, they were the most keenly priced. Thank you.”

Helpful Report

Posted 6 years ago

Hi Deborah Thank you for your positive comments. So pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“The plant arrived in excellent condition as scheduled.It is now safely planted but we did have a few initial concerns once we took it out and watered it.It might have helped us if there were some initial care instructions.”

Helpful Report

Posted 6 years ago

Hi John So pleased you're happy with the quality of your plants and with our customer service. So sorry - we usually attach the care instructions for your order to the delivery email. Do get in touch if you need any advice by emailing our team on salesteam@paramountplants.co.uk and they will be able to give you all advice. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“One of the few places to buy a decent sized tree from. Tree delivered within a short time frame and all was good-even in these difficult times of isolation!!”

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Posted 6 years ago

Hi Derek We're really pleased you're happy with our tree selection and with our customer service and we appreciate your positive comments. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

Paramount Plants is rated 4.8 based on 3,994 reviews