Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,771 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,771 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

Paramount Plants 5 star review on 1st June 2025

Camilla

Paramount Plants 5 star review on 20th May 2025

Jane

397

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants arrived in hood condition and seem to be thriving now they are planted out . The only criticism I have that is took nearly two months to receive the plants after ordering.”

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Posted 5 years ago

“Amazing plant. So pleased with it. The delivery is expensive but at least it means your plant is delivered safely”

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Posted 5 years ago

“All honeysuckles were excellent quality and delivered in good time. Good contact via email in between ordering and delivery, highly recommend this company to other potential buyers, Stuart”

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Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good quality plants and arrived in time”

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Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I ordered a particular wisteria from paramount plants, the plant was delivered within a reasonable time scale, considering the pressure everyone is under during lockdown, however I had some concerns whether it was actually the correct plant, but after contacting Karen at paramount and being reassured that if it isn't the correct plant they would replace it next year after it flowers and we can tell if it is the right one. So many thanks.”

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Posted 5 years ago

“Delivery was as specified. Plants were is good condition. Delivery took a long time, this must have been due to the impact of CUVIDr.”

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Posted 5 years ago

“We received our order and all the plants were in very good order.”

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Posted 5 years ago

“Delivered when they said they would. Tree looked just like the picture and looked healthy. So am very pleased . Would have given 5 stars but for a mix up with delivery day for second tree. I had to email twice before getting a reply. That said I will use again as tree just what I wanted.”

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Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Ive always beeb very happy about all plants purchased from Paramount Plants”

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Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Happy with the products that came through the post from paramount, but was a little concerned at how they were packaged (squashed together very tightly). That said, once unwrapping and letting them 'breathe' they are OK and good. A bit more care on packaging would be good, however I will buy from them again. Thank you guys”

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Posted 5 years ago

Hi Matthew We're very pleased you're happy with your order and with our customer service. Thanks for your feedback on packaging - I have passed on to the relevant team. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I am sure they would be nice if they had been delivered?”

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Posted 5 years ago

“Gunnera arrived mostly in good order. One huge leaf was broken off the stem which was a pity, but overall they were OK. The courier only left them at the end of our very long drive and as they were on a pallet it was difficult to bring them to the planting area. He said his truck was too large, but that’s nonsense considering removal and container lorries have made it. I’m not sure if he broke the leaf off, but he didn’t sound very professional to me.”

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Posted 5 years ago

Hi David We're very pleased you're happy with your order and with our customer service. Thank you for the courier feedback. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Easy to use site, with good service. My plants have only been in for a few days. So I can’t give a full review until they start growing”

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Posted 5 years ago

Hi Gordon We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Bought a feiijoa from Paramount Plants. I had to wait a little while for it but it was worth the wait. Lovely shrub. Healthy and packed particularly well. Cannot fault the quality but the delivery charge was a little steep.”

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Posted 5 years ago

Hi Stephanie We're very pleased you're happy with the quality of your plant and with our customer service - thanks for your feedback. We look forward to being of service again in the future. Thank you Karenhttps://dash.reviews.co.uk/

Posted 5 years ago

“easy to use service, good plants”

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Posted 5 years ago

We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The plants that I received from PP are great. I was also impressed that they managed to get them to me relatively promptly which must have been a feat given the delivery challenges brought on with Covid 19.”

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Posted 5 years ago

Hi Luq We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Ordered Box plant rescue products. All arrived in good condition and safely packed. Just awaiting product application results.”

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Posted 5 years ago

Hi Jonathan We're very pleased you're happy with your product order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I was contacted to say the tree I ordered wasn’t in stock and would I like to choose a replacement. Bit disappointed as the reason I ordered was because I wanted this particular variety. Anyway, I chose a replacement, which has now arrived, along with another one I ordered. The tree was extremely healthy and well grown. I really liked the fact that it came with no packaging, apart from the pallet they were on. Communication was good in all respects, and although initially disappointed, the general experience was a good one.”

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Posted 5 years ago

Thanks for your feedback. We're very pleased to hear you're happy with the quality of your tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Prompt service and good communication, would recommend Kind regards Daren underwood”

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Posted 5 years ago

Hi Daren Thanks for your recommendation. Very pleased you're happy with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Lovely acer, not as dense as I had hoped but will hopefully fill out next year”

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Posted 5 years ago

Hi Elaine Thanks for your feedback, if you have any questions about your Acer tree going forward, please contact us on salesteam@paramountplants.co.uk Thanks Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,771 reviews