Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,911 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,911 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the products that came through the post from paramount, but was a little concerned at how they were packaged (squashed together very tightly). That said, once unwrapping and letting them 'breathe' they are OK and good. A bit more care on packaging would be good, however I will buy from them again. Thank you guys”

Helpful Report

Posted 5 years ago

Hi Matthew We're very pleased you're happy with your order and with our customer service. Thanks for your feedback on packaging - I have passed on to the relevant team. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I am sure they would be nice if they had been delivered?”

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Posted 5 years ago

“Gunnera arrived mostly in good order. One huge leaf was broken off the stem which was a pity, but overall they were OK. The courier only left them at the end of our very long drive and as they were on a pallet it was difficult to bring them to the planting area. He said his truck was too large, but that’s nonsense considering removal and container lorries have made it. I’m not sure if he broke the leaf off, but he didn’t sound very professional to me.”

Helpful Report

Posted 5 years ago

Hi David We're very pleased you're happy with your order and with our customer service. Thank you for the courier feedback. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Easy to use site, with good service. My plants have only been in for a few days. So I can’t give a full review until they start growing”

Helpful Report

Posted 5 years ago

Hi Gordon We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Bought a feiijoa from Paramount Plants. I had to wait a little while for it but it was worth the wait. Lovely shrub. Healthy and packed particularly well. Cannot fault the quality but the delivery charge was a little steep.”

Helpful Report

Posted 5 years ago

Hi Stephanie We're very pleased you're happy with the quality of your plant and with our customer service - thanks for your feedback. We look forward to being of service again in the future. Thank you Karenhttps://dash.reviews.co.uk/

Posted 5 years ago

“easy to use service, good plants”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The plants that I received from PP are great. I was also impressed that they managed to get them to me relatively promptly which must have been a feat given the delivery challenges brought on with Covid 19.”

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Posted 5 years ago

Hi Luq We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Ordered Box plant rescue products. All arrived in good condition and safely packed. Just awaiting product application results.”

Helpful Report

Posted 5 years ago

Hi Jonathan We're very pleased you're happy with your product order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I was contacted to say the tree I ordered wasn’t in stock and would I like to choose a replacement. Bit disappointed as the reason I ordered was because I wanted this particular variety. Anyway, I chose a replacement, which has now arrived, along with another one I ordered. The tree was extremely healthy and well grown. I really liked the fact that it came with no packaging, apart from the pallet they were on. Communication was good in all respects, and although initially disappointed, the general experience was a good one.”

Helpful Report

Posted 5 years ago

Thanks for your feedback. We're very pleased to hear you're happy with the quality of your tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Prompt service and good communication, would recommend Kind regards Daren underwood”

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Posted 5 years ago

Hi Daren Thanks for your recommendation. Very pleased you're happy with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Lovely acer, not as dense as I had hoped but will hopefully fill out next year”

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Posted 5 years ago

Hi Elaine Thanks for your feedback, if you have any questions about your Acer tree going forward, please contact us on salesteam@paramountplants.co.uk Thanks Karen

Posted 5 years ago

“I have ordered quite a few cordyline australis palm trees from Paramount Plants over the years. Look for the special offers you get a great discount if you want to buy in large quantities.”

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Posted 5 years ago

It's always great to hear from a returning customer :-) We're very pleased you're happy with the quality of your Cordyline tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good selection good contact, First class delivery thank you”

Helpful Report

Posted 5 years ago

Hi John We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Their communication about the order process was excellent & the plants were delivered in good shape and on time.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with the quality of your plant order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I received my lovely plants during lockdown and although it is too early for them to flower yet they look healthy and ready to grow , I look forward to seeing them join my garden”

Helpful Report

Posted 5 years ago

Hi Louise We're very pleased you're happy with the quality of your plant order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent communication”

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Posted 5 years ago

We're very pleased you're happy with the quality of your Yew trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The site was easy to use, delivery was prompt, the rose was as described and looks healthy and fit for purpose. We are pleased.”

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Posted 5 years ago

Hi Margaret We're very pleased you're happy with the quality of your Rose and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Ordering service and delivery was excellent. I made an alteration to original order and this was dealt with very immediately, well done. Plants were good and well packed.”

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Posted 5 years ago

Hi Judith We're very pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Website was very easy to negotiate, Cherry Laurel plants I ordered were delivered in a very healthy condition and slightly bigger than I expected, which was good, And very competitively priced, these are now planted to form a hedge in my garden. Great service.”

Helpful Report

Posted 5 years ago

Hi Michael We're delighted you're happy with the quality of your Cherry Laurel plants and our customer service. Glad to hear they are settling in well. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good communication.”

Helpful Report

Posted 5 years ago

Thank you for reviewing your plant order. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,911 reviews