Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,771 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,771 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

Paramount Plants 5 star review on 1st June 2025

Camilla

Paramount Plants 5 star review on 20th May 2025

Jane

397

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought quite a few mature trees from Paramount. All very satisfactory, if a trifle expensive!! But if you can afford the prices, you will not be dissatisfied with the product. Your investment is in the years gained: my last purchase (again, not cheap) arrived; it was probably 12 to 15 feet in height! Much effort to plant it and secure against high winds, but oh, the joy that it will bring as early as next Spring!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Thank you for our lovely tree. Looking forward to seeing it grow away.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I am very pleased with my new shrub from Paramount. It arrived beautifully packed, in very good condition, and is of the size and quality that I had hoped for.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“All the plants I've had from you have been a good size, very healthy and excellent quality. I'm a professional gardener and I like your plants.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Lovely different plant delivered very quickly and in good condition”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The quality and variety of the plants was excellent, and I'm very happy with the tree I bought, which looks full and healthy. The organisation and customer service, however, do leave something to be desired. They are impossible to get hold of (no one answers the phone), and take quite a while to reply to emails, even after an admin error on their part caused significant concern by stating the wrong delivery address the day before it was due to be delivered! When they did reply they were friendly, but it's too difficult to get hold of them.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and we are sorry you are not happy with the customer service. We look forward to being of service again in the future for your gardening needs. Thank you Karen

Posted 4 years ago

“Happy to say the delivery was on time and the delivery chap was very pleasant. As for the tree, it was a little smaller than expected, but it seems in reasonable condition, and is now planted in the garden. As with all plants it is hard to say until the spring how it is doing.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The plant was delivered within two weeks of order. Paramount Plants kept me informed by email about the delivery. The plant was very well packaged and looked in good condition, although the leaves were a lot sparser than I had expected. It was very expensive for what it is. I have put it in some JI no. 2 with a bit of bonemeal and hope it will thicken up.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I purchased a large choisya aztec pearl in a 25 litre pot. It arrived to my door very well packed and in perfect condition with the roots fully reaching the edges and bottom of the pot without being pot bound in any way. I am extremely happy with my purchase and the only reason for not giving 5* is that this website infected my computer with a philshing bug other that that highly recommended for top quality large shrub.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Arrived in good state and not pot bound - quite asymmetrical but will hopefully fill out in all directions”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plants great and in good condition on arrival though delivery was a bit chaotic with last minute changes to the dates and times”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very happy with the quality of the plant, would buy again from paramount”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I received my small tree in a few days, in almost perfect condition, so that was good. I would be happy to buy from this company again, the service was good.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“My experience of working with nurseries is limited but Paramount have always delivered my orders on time, and as requested. They aren't great at responding to emails and I don't think that they are particularly cheap but I would use them again.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“With these days of free postage and next day delivery the prospect of ten working days stretching to a fortnight with two weekends and a hefty delevery charge is a bit disappointing. However we are talking mature container grown trees here not a packet of seeds. We naught this tree as a present to our grandson and his wife who live 6 hours drive away. We expected but did not get an e mail advising imminent delevery so we could not warn them to be in. However it was delivered safely and left as instructed. They sent a photograph and we could see and they agreed it was a fine tree in excellent condition. There were no cultural instructions and the short message we attached was not found. Everyone is satisfied with the purchase . Regards Barbara Johnson.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The small tree purchased is for a friend who will be celebrating one of those 'O' birthdays shortly. It has arrived and looks strong and healthy.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great choice of mature shrubs and trees. I've had a number and all have arrived on good condition and do well. The delivery charge on single large items is my only winge.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Ordered 18 Laurel bushes online and expected delivery in 10-14 days. Arrived with three plants free gratis after only 5 days! Nice plants and great service.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I was impressed by the packaging for my plants; enough to ensure tha they did not get damaged in trasnit but not over done and sufficient to stop them drying out enroute in the 35C temperatures that we were experiencing at the time of dispatch.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Efficient service. Helpful driver. Tree good condition”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,771 reviews