Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,911 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,911 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good order process , tracking , communicating and packaging.The shrub is of good quality and is already planted in its new home. I wish it was 6feet high not 2.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“excellent product”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Impressed by informative follow up service. Delivery time was rather long but I understand that this was influenced by current conditions. Quality of plant and careful packing very good.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“we bought our plant in the winter so we could not see what it looks like in its glory ,but it was a good size plant at a reasonable price ,happy with my purchase .”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“i would like to thank you for a great service from messages with charlie to pick what i needed to the delivery that was prompt and efficient . regards richard”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plant arrived quickly. Good size . Good healthy shrub. Pleased with purchase.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“This plant was a gift, and the recipient said it was well packaged and protected. The delivery was later than first promised, but hardly surprising as it was before Christmas plus the problems due to the pandemic. I would use the company again.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Took some time to come but it was Christmas and New Year! Plant in excellent condition and well established in a large pot on arrival. No care instructions included which would have been useful. Also please be careful what you order; we thought it was a standard Flamingo Willow but we got a bush! Then looked at the website again and realised that's what we ordered! We're going to trim it the way we want it, so it will be even better than we expected. Thanks for great product and suer service.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Quality of plants is excellent as ever. Only slight issue is on both occasions of using Paramount Plants the delivery schedule has been longer than suggested, however the wait was worthwhile. The plants are in and thriving.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“V good thank you”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Update: Olive tree was replaced with new one. Great customer service! One of olive trees is poor quality and was damaged.”

Helpful Report

Posted 5 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Very fast delivery and in good condition. Only quibble was the extra courier cost.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Delivered trees a day earlier than scheduled, just as well I was home, trees look in good condition will wait and see what happens by the spring.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“My trees arrived at the delivery time promised. The pleached trees where well trained and the 150yr old olive looked healthy and when the pot was removed the root system looked strong. we are generally happy with the trees from Paramount Plants. The trees where planted on the day of arrival so we will see how the come into growth in the spring which will be the final test of quality.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Really good plant, thanks.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Quality plant received within a reasonable time, well packaged. Great selection of plants when choosing, easy website to use, good pictures. I am very pleased and will use this company again?”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great service and support, the plants look healthy and were delivered with care”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“We have just placed our third order for shrubs. We are kept informed of the process and the customer service was extremely helpful.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I was pleased with everything except the fact that i wrote a gift card to go with the plant but it never arrived with the plant . B Stone”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“My preached trees look great. Bit of a delay with the delivery but overall fairly good service”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,911 reviews