Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,911 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,911 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived in good state and not pot bound - quite asymmetrical but will hopefully fill out in all directions”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants great and in good condition on arrival though delivery was a bit chaotic with last minute changes to the dates and times”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very happy with the quality of the plant, would buy again from paramount”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I received my small tree in a few days, in almost perfect condition, so that was good. I would be happy to buy from this company again, the service was good.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“My experience of working with nurseries is limited but Paramount have always delivered my orders on time, and as requested. They aren't great at responding to emails and I don't think that they are particularly cheap but I would use them again.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“With these days of free postage and next day delivery the prospect of ten working days stretching to a fortnight with two weekends and a hefty delevery charge is a bit disappointing. However we are talking mature container grown trees here not a packet of seeds. We naught this tree as a present to our grandson and his wife who live 6 hours drive away. We expected but did not get an e mail advising imminent delevery so we could not warn them to be in. However it was delivered safely and left as instructed. They sent a photograph and we could see and they agreed it was a fine tree in excellent condition. There were no cultural instructions and the short message we attached was not found. Everyone is satisfied with the purchase . Regards Barbara Johnson.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The small tree purchased is for a friend who will be celebrating one of those 'O' birthdays shortly. It has arrived and looks strong and healthy.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great choice of mature shrubs and trees. I've had a number and all have arrived on good condition and do well. The delivery charge on single large items is my only winge.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Ordered 18 Laurel bushes online and expected delivery in 10-14 days. Arrived with three plants free gratis after only 5 days! Nice plants and great service.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I was impressed by the packaging for my plants; enough to ensure tha they did not get damaged in trasnit but not over done and sufficient to stop them drying out enroute in the 35C temperatures that we were experiencing at the time of dispatch.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Efficient service. Helpful driver. Tree good condition”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Delivery took a couple of weeks but arrived well packaged and in good condition. Good size plant and plenty of new growth sprouting within days of planting.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“3 lovely healthy looking pleached photinia plants deliver promptly and on time. They do the trick. Perfect height for the screening I need. Thank you”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Healthy plant received and well packaged. Thanks.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plant arrived as described, very healthy and I'm happy with it. Didn't give 5 stars due to choice of courier who were awful. Didnt arrive on day notified, tracking functionality useless.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. I will look into what went wrong with the courier on this occasion and sorry for the issues. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Ordered 5 pleached hornbeams. Very pleased”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plant (a pawpaw tree) arrived promptly and in good shape. Queries about what cultivar was received (two are needed for pollination, according to label) were promptly, courteously, but uselessly responded to. After some research on their part, the answer seemed to be “no clue, sorry”. Seems, in the UK, obtaining the needed cultivars for fruiting is challenging. I’d advise this to be clear on adverts.”

Helpful Report

Posted 5 years ago

“The plants arrived in a good condition and I was able to track the delivery. They aren't the cheapest, but the quality and choice was great.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great customer service, roses seem good but a little too early to say. Would recommend Paramount Plants.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“All x3 trees received but root ball not pots. Planted as instructions and watering daily but a few yellow leaves. Unsure if they come with a guarantee!”

Helpful Report

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,911 reviews