Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,775 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

Paramount Plants 5 star review on 1st June 2025

Camilla

398

Anonymous

Anonymous // 01/01/2019

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“Great service under unprecedented circumstances. Delivery times were elongated but that was to be expected. I kept well informed throughout the process. Thanks.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Perfect plants, of a good size and very healthy, and delivered quickly. I will certainly be ordering from them again.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Our plants arrived in good time and a little earlier than expected. They were in very good condition and I would highly recommend.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Beautiful plants in top condition. Outstanding communication.”

Helpful Report

Posted 5 years ago

Hi Peter We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants delivered on date as notified. Excellent quality - arrived well packaged/protected. Bought large shrubs but found prices very competitive. Good emails offering advice about aftercare with order. All in all a company/supplier well worth remembering”

Helpful Report

Posted 5 years ago

Hi Philip We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“They are wonderful plants, let’s hope they do well, luckily buds were still closed with the very hard frost we had two days ago, it is so sad to see the new growth on the plants being destroyed in one night, immposable to cover every plant. Many thanks”

Helpful Report

Posted 5 years ago

Hi Jennifer We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Camelia was received in excellent condition and health even after a long distance delivery. Will definitely use paramount plants again. Thanks 😊”

Helpful Report

Posted 5 years ago

Hi Elizabeth We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Hello We are delighted with the purchase of Kojo no mai. It was wellpackaged and in very health condition , Many Thanks”

Helpful Report

Posted 5 years ago

Hi David We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent quality and matched the description and the packaging was absolutely excellent I would not hesitate to buy from them again for two points quality excellent and packaging was superb even down to a bottle of plant feed I definitely would buy from Paramount Plants again”

Paramount Plants 5 star review on 12th May 2020

Helpful Report

Posted 5 years ago

Hi Peter We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Well grown arrived in good condition. No complaints at all”

Helpful Report

Posted 5 years ago

Hi Philippa We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Lovely Hedera delivered from Paramount Plants, healthy and looking good. Thank you.”

Helpful Report

Posted 5 years ago

Hi Amanda We're very pleased you're happy with your Hedera plant order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Late delivery and wrong size shrub”

Helpful Report

Posted 5 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“What a treat discovering this nursery! I ordered an Acer and a Japonica and both arrived in good shape. Will be buying more.”

Helpful Report

Posted 5 years ago

Hi Annette We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I order 2 star Jasmine tree for my back garden through this lock down days. Delivery was quick. Tree were very well wrapped in a strong box. When I opened it there was a instructions how to care the plants. Tree looks very healthy and beautiful I was very happy with my jasmine. I felt this company do a good costumer after service too forexample If I have any question I feel I can contact them and they will be happy to assist me . I bought quite few trees and plants on line these days but many company doesnt give you this feeling. And its very lovely wen you find one who really seems care their tree and costumer! Thank you so much for beautiful Jasmine tree!I will order more from this company again”

Helpful Report

Posted 5 years ago

Hi Mika We're very pleased you're happy with your Jasmine tree order and with our customer service. Thanks for your very positive comments. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent sized plant. Very healthy and in excellent condition. Very pleased, will use again.”

Helpful Report

Posted 5 years ago

Hi Patricia We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great communication by always being kept up to date as to when I could expect delivery of my shrubs.”

Helpful Report

Posted 5 years ago

Hi Carol We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good customer service despite the ongoing Coronavirus constraints.”

Paramount Plants 5 star review on 11th May 2020

Helpful Report

Posted 5 years ago

Hi Gary We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants delivered on time and in perfect condition. Customer service excellent.”

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Posted 5 years ago

Hi Valerie We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“A very positive experience. The plant was delivered well packaged and in perfect condition. The customer service was first rate and I received regular updates. I would highly recommend them and will definitely use them again.”

Helpful Report

Posted 5 years ago

Hi Julia We're very pleased you're happy with your order and with our customer service. Thank you for the recommendation - we appreciate it. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I was very disappointed with the quality of the salvia hot lips that I ordered for my mother’s birthday. Very brown and woody and not much growth on them. I appreciate that with a bit of love and attention, my mother might be able to regenerate them for next year but it’s not what I expected from any nursery, especially for the price ~ neither did the example photo on the website bear any resemblance to the sent items. Service when ordering was great and arrived on her birthday as requested ( albeit only the agapanthus arrived in morning and after emailing you (didn’t get a meaningful response other than someone “would check”, the salvia arrived early evening) but product let you down ~ would not order again from you I’m afraid.”

Helpful Report

Posted 5 years ago

Hi Rebecca We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,775 reviews