Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,907 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with purchase of a speciality Yucca plant.Exceptional packing ,delivery and correspondence about delivery times.Plant well wraapped and supported and transported on pallet to house. I did pay for the postage , over £30+ ,but the plant is special and I considered worth it compared to other competitors with free postage.. The plant description with weight and height of plant was accurate and a great benefit for easing selection . Paragon plants details also valuable for assisting me in my positioning in our garden and what container pot size to buy.Highly recommend”

Helpful Report

Posted 6 years ago

We're delighted you're happy with the quality of your Yucca plant and with our customer service. Thank you so much for your 5 star review and recommendation - we appreciate it. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Used Paramount several times always pleased with the service and quality of plants”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to leave us a 5 star review, we're delighted you're pleased with the quality of our plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“I rang for some information, the person was very polite and helpful. Placed my order online, received it on time, the 4 Ligustrum topiary looked very good, and now happy in a new container. Very positive experience and I will order again.”

Helpful Report

Posted 6 years ago

Hi Olivier We're delighted you're happy with your Ligustrum topiary plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Tree purchased was well packaged and protected in transit, delivered as requested and was a healthy specimen. Great service and recommended.”

Helpful Report

Posted 6 years ago

Hi Samantha We're very pleased to hear you're happy with your tree and our customer service. Thank you for your recommendation and 5 star review, we appreciate it. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Service was brilliant. Customer service was spot on - very helpful, all questions answered and I was given great support in choosing the right trees! Delivery was right on time and the quality of the x6 trees we brought where fabulous. Great company!”

Helpful Report

Posted 6 years ago

Hi Karen We're delighted to hear you're happy with the quality of your trees and our customer service. Thanks for the lovely review. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Product delivered as described. Good courier service. Would recommend”

Helpful Report

Posted 6 years ago

Thank you for your 5 star review - we appreciate it! We're very pleased you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“I have marked this Amelanchier as acceptable however it lost all its leaves. The leaves were marked with brown spots. I will say that there seems to be a lot of buds on so I am hoping that in the spring the leaves will sprout. I have been watering very regularly. If the plant does not thrive in the spring next year I will come back to Paramount Plants. Kirsten Austin”

Helpful Report

Posted 6 years ago

Hi Kirsten We are very sorry you are not 100% happy with your tree and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 6 years ago

“The Edgeworthia plant I purchased is beautiful, well grown and very healthy. Paramount Plants were the only supplier that offered the size plant I was looking for to replace a 12 year old specimen that had died. Delivery was quick.”

Helpful Report

Posted 6 years ago

Dear Mr Kieran We're delighted you are happy with the quality and size of your Edgeworthia plant and our customer service. We appreciate you taking the time to leave us a review. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“plants are of a very good quality and exactly as described”

Helpful Report

Posted 6 years ago

Hi Elizabeth We're very pleased that you're happy with the quality of your plants. Thank you for taking the time to leave us a review. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Great selection of plants. Brilliant service, both on the phone and at the nursery - helpful, personable.”

Helpful Report

Posted 6 years ago

Hi Ruth Thanks for your 5 star review and your kind words about our plant collections and our customer service teams. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“The service was great & the trees have been very healthy”

Helpful Report

Posted 6 years ago

Hi Elizabeth Thank you so much for your 5 star review - much appreciated. We're delighted you're happy with your trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“nice plants”

Helpful Report

Posted 6 years ago

Hi Rajan We are very sorry you are not 100% happy with us and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 6 years ago

“Lovely, healthy plants overall and if something isn't quite right, plants were quickly replaced or refunded. Svend was particularly helpful, even delivering plants personally early one morning before attending a wedding! Thank you. We will definitely use Paramount again.”

Helpful Report

Posted 6 years ago

Hi Jackie Thank you for taking the time to leave us a 5 star review - we're delighted you are happy with your plants and our customer service. I will pass on your kind words to Svend. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“We were very happy with the service provided by Paramount Plants. We bought a large golden bamboo which was delivered on time and when we had a later issue it was dealt with efficiently and promptly. The bamboo is flourishing and very attractive. Thank you”

Helpful Report

Posted 6 years ago

Hi We're very pleased you're happy with the quality of your Golden Bamboo and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Hi Guys Thank you for the tree it is planted and so far so good. It was lighter than I thought and it was easy to move. Lets hope it all goes ahead well from here. Great service. Now looking at the next tree I need to plant now, probably a sweet chestnut.”

Helpful Report

Posted 6 years ago

Hi Paul Thanks so much for your 5 star review. We're so pleased you're happy with your tree and our customer service. We look forward to assisting you with buying your next tree - let us know if we can assist in any way. Thank you Karen

Posted 6 years ago

“Good customer service, keep me apprised on delivery dates etc. Plants delivered healthy and in excellent shape. Overall a great service. I will be buying from them in the future”

Helpful Report

Posted 6 years ago

Hi Alyson Thank you so much for your 5 star review - much appreciated. We're really pleased you're happy with your plants and our customer service and look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“My 2 trees are really great. Thank you Paramount. Only one thing not to my liking is the delivery charge could be a little less expensive. Will shop again.”

Helpful Report

Posted 6 years ago

Hi Derek Thank you for leaving us a 5 star review. We're delighted you're pleased with your two trees and our customer service. Just to say - we charge for delivery based on your postcode (ie the distance from us that the trees have to travel) and the size of the plants in the order (it's much more expensive to transport taller trees) We do try to keep the delivery costs to an absolute minimum. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Excellent service. Kept well informed from choosing the right plants to delivery. Delivery on time and was friendly, helpful and efficient. And the trees are excellent. Exactly as described and good healthy plants. Thank you Paramount Plants. Will highly recommend.”

Helpful Report

Posted 6 years ago

Hi Jane Thank you so much for your recommendation and we're delighted to hear you were so happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Interesting range of plants and options for bigger sizes than most nurseries. Good communication. Excellent quality plants, well packaged and carefully delivered. I have used Paramount Plants on many occasions and will continue to do so.”

Helpful Report

Posted 6 years ago

Hi Richard Thank you for taking the time to leave us a 5 star review and for your kind comments on our product range, the quality of our plants and our customer service. Good to hear this especially from a regular customer. We really look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Good quality trees arrived on time and as described, the only minor observation was the Acer which arrived in a container, much larger than expected.”

Helpful Report

Posted 6 years ago

Hi Anthony Thank you so much for giving us a 5 star review. We're delighted you're pleased with the quality of your plants and our customer service. We look forward to being of service in the future. Thank you Karen

Posted 6 years ago

Paramount Plants is rated 4.8 based on 3,907 reviews