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Paramount Plants Reviews

4.8 Rating 3,578 Reviews

95 %

of reviewers recommend Paramount Plants

Company Reviews

Product Reviews

4.8

Based on 3,578 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 6th May 2024

Paramount Plants 5 star review on 16th April 2024

Paramount Plants 5 star review on 6th March 2024

Paramount Plants 5 star review on 31st January 2024

Paramount Plants 5 star review on 28th November 2023

Paramount Plants 5 star review on 15th November 2023

Paramount Plants 5 star review on 12th November 2023

354

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my purchase, good quality looking plants, will be buying again!”

Posted 4 months ago

Good afternoon Fiona, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“Bought a myrtle plant as a gift for someone for Christmas! Fantastic quality. Very healthy plant and quick delivery. Will definitely order from them again”

Posted 4 months ago

Good afternoon Laura, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“We bought 16 pot-grown trees and they all arrived very well-grown and healthy. The delivery driver was extremely helpful and we were kept informed by email all the way through the picking and despatching of the plants. The after-care videos on the website are excellent too.”

Posted 4 months ago

Good afternoon Amanda, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“I was a bit concerned ordering online, I use various good nurseries but they had nothing available at the size I wanted as they are fragile trees that do not travel well, however Paramount pulled it out of the bag and supplied me a beautiful 5.5m Robinia with no damage.”

Posted 4 months ago

Good morning Matt , we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“Excellent Service, Hedging purchased was very healthy and on Excellent condition. Good communication with regards to delivery of hedging.”

Posted 4 months ago

Good morning David , we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“A beautiful addition to our garden, thanks. Happy Christmas!”

Posted 4 months ago

Good morning Frank, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“Our order arrived within the specified timefrane, delivered with care and our newly planted pleached trees look great in a London primary school.”

Posted 4 months ago

Good afternoon Rose , we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“Good service easy to deal with great quality trees”

Posted 5 months ago

Good afternoon David, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“Great trees and loads better than last time. Best in this experience will continue to buy from Paramount and we have lots still to do.”

Posted 5 months ago

Good afternoon Thomas, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“Tree looks fine but delivery wasn't very helpful. Dropped the tree outside the house with broken branches and left. It was really heavy and hard to move it to the garden.”

Posted 5 months ago

Good morning Magda, upon receipt of your valued feedback our stock management team reached out to you via email to resolve any issues you may have had upon delivery of your order.Our stock management team are still awaiting a reply to their email to resolve this matter kind regards Peter

Posted 4 months ago

“I was really pleased with the very healthy conifers that were well packaged.”

Posted 5 months ago

Good morning Gemma, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Excellent service really healthy trees, delivered on time would definitely recommend paramount plants”

Posted 5 months ago

Good morning Paul, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“I received the six Red Robin compactica at the allotted time and the delivery driver was courteous and helpful. The plants were in lovely condition and looked vigorous and healthy. They have been planted in a row to form a 3 metre hedge at the front of a small front garden. The impact was immediate and wonderful. Thank you for the plants and the service.”

Posted 5 months ago

Good morning Nicholas, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Before ordering I rang to speak to them about the trees and discuss the best height for my needs. The gentleman was very knowledgeable and was great answering all my questions. The trees arrived on the day that I was emailed by a lovely chap. Email comms were very good to confirm both the order and the expected delivery date. The plants are of good quality and I have contacted Paramount Plants since receiving the trees, to ask for some advice and they have been very helpful and replied the same day. I would not hesitate to buy from them again.”

Paramount Plants 5 star review on 28th November 2023

Posted 5 months ago

Good morning Sharon, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Plants delivered on time and in good condition”

Posted 5 months ago

Good morning, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“The delivery guy was brilliant - don't know if he was paramount or a courier, but he was extremely helpful. A super-fit Romanian who speaks about a dozen languages - he worked super-hard to make a very difficult delivery task involving heavy trees seem easy. A real credit to the company.”

Posted 5 months ago

Good morning Nigel, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Paramount Plants gave me exceptional service. I needed to order some pleached beech trees. I spoke to Tim who was extremely patient and helpful explaining what height trees I should buy (as they were to be planted next to our existing pleached trees). I rang him on numerous occasions with different questions and each time he was very helpful. Tim is very approachable and did not make me feel uncomfortable or that I was being a nuisance keep asking for advice. The delivery team were also very efficient in despatching the trees and the delivery driver was excellent (he was on time and had to deliver the trees in the most appalling weather conditions). I can honestly say Paramount Plants is a very professional and helpful company and I have no hesitation in recommending them whatsoever. The week of delivery saw us with a deluge of rain every day and one of the boxes (bone meal) on the day of delivery was wet - on contacting the delivery team at Paramount they immediately arranged for a replacement box to be sent.”

Posted 5 months ago

Good morning Evelyn, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Bought 4 trees and each one was in very good condition. Above all else the customer support was first class and Charlie from Paramount was excellent. Gave me some really good advice which was invaluable. The videos on the paramount website also helped with planting and stalking trees. All in all I would buy from Paramount again and would highly recommend them.”

Paramount Plants 5 star review on 15th November 2023

Posted 5 months ago

Good morning Derrick, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Not great. Ordered every green screen and was delivered without leaves A lot of money for misleading website”

Posted 5 months ago

Good morning Mushie, thank you for your valued feedback,I will reach out to you via email to resolve this matter to a mutual concusion kind regards Peter

Posted 5 months ago

“Friendly and helpful service when visited the site. Delivery driver was very good. Bought pleached trees which are healthy and look good in our garden. Only reason for 4 stars instead of 5 was we were recommended over twice as much compost as we needed. A couple of The neighbours were happy as we let them help themselves to it (it's good stuff)”

Posted 5 months ago

Good morning Angela, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

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Paramount Plants is rated 4.8 based on 3,578 reviews