Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,955 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,955 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th March 2026

436

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 5 pleached Portuguese Laurel trees. Delivered exactly as requested and the driver was very helpful giving me some very helpful advice about planting. I even got extra stake ties! Trees are excellent quality and thriving well so far. Excellent value for money and will be using again for the continuing garden schemes. I would thoroughly recommend Paramount Plants (and I never normally write reviews!!)”

Helpful Report

Posted 6 months ago

Good afternoon Mark, Thank you for your fantastic review! We're thrilled to hear you're satisfied with your pleached Portuguese Laurel trees and that our driver could provide you with helpful planting advice. It's wonderful to know that your trees are thriving! We appreciate your recommendations and look forward to assisting you with your future garden schemes. Kind regards, Team Paramount Plants

Posted 6 months ago

“Excellent customer service ahead of buying with great advice, kept updated throughout my order, flexability on delivery and delivery driver was helpful, placed them where I wanted and gace care advice on planting and looking after. 5/5 Service. Great quality plants, very happy.”

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Posted 6 months ago

Good afternoon Jennie, Thank you so much for your wonderful review! We’re delighted to hear that you received excellent customer service and that our delivery driver was able to assist you with both placement and care advice. It’s fantastic to know you’re happy with the quality of your plants! We look forward to serving you again in the future. Warmest wishes, Team Paramount Plants

Posted 6 months ago

“Bought 2 tall Robinia. Very good price for size. Delivery exactly as stated. Very pleased. Both planted and staked ! Thanks”

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Posted 6 months ago

Good afternoon Robert, Thank you for your great review! We’re delighted to hear that you're pleased with your tall Robinia and that the delivery met your expectations. It sounds like you’ve made a wonderful start with planting and staking! We appreciate your support and look forward to serving you again. kind regards Peter

Posted 6 months ago

“excellent service,quality plants”

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Posted 6 months ago

Good afternoon Jeremy, Thank you so much for your excellent review! We're thrilled to hear that you experienced great service and were pleased with the quality of your plants. Your support means a lot to us, and we look forward to assisting you again in the future. kind regards Peter

Posted 6 months ago

“The tress are brilliant! Thank you x”

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Posted 6 months ago

Good afternoon Sally, Thank you for your lovely review! We're thrilled to know that you're enjoying the brilliant trees. Your kind words mean a lot to us! Please don’t hesitate to reach out if you need any further assistance. kind regards Peter

Posted 6 months ago

“Very good plants as advertised arrived undamaged”

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Posted 6 months ago

Good afternoon David, Thank you for your positive review! We're glad to hear that your plants arrived in good condition and met your expectations. We appreciate your feedback and hope to see you again soon for your gardening needs. kid regards Peter

Posted 6 months ago

“Plants were larger than expected but all of he more suitable for our purposes. They arrived as scheduled and well protected. Having been instsalle”

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Posted 6 months ago

Good afternoon Jeremy, Thank you for your wonderful review! We're thrilled to hear that the plants exceeded your expectations and arrived in great condition. It's fantastic that they are already suited for your needs! We appreciate your feedback and look forward to assisting you with your future gardening endeavors. kind regards Peter

Posted 6 months ago

“The plant was very nice and healthy but a bit disappointed that the lead shoot had been cut out to make the plant look more busier as I really wanted to grow it on as a small tree in my garden”

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Posted 6 months ago

Hello Jean, thank you for your kind review, if you are not happy with your purchase please email stockteam@paramountplants.co.uk where a member of the team can help you further kind regards Peter

Posted 6 months ago

“I’ve bought two plants. Both were delivered as planned. The Acer was in good condition but the other plant was slightly damaged not healthy.”

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Posted 6 months ago

Good afternoon Junior, Thank you for your review! We're glad to hear that your Acer arrived in good condition and that the delivery went as planned. We're truly sorry to learn that the other plant was not up to our usual standards. Your feedback is valuable, and we will certainly take it into consideration as we strive to improve our service. We appreciate your understanding and hope to have the opportunity to serve you better in the future. kind regards Peter

Posted 6 months ago

“Great value and service. Quicker than expected delivery, and very good trees for the money. Thanks!”

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Posted 6 months ago

Good afternoon Dominic, Thank you for your excellent review! We’re so happy to hear you found great value in our trees and that your delivery was quicker than expected. Your appreciation for our service means a lot to us! We look forward to helping you again in the future. kind regards Peter

Posted 6 months ago

“Although it took a while to receive it was worth the wait. My climbing hydrangea is very healthy and substantial. It's already growing despite planting in late September and I am very pleased with my decision to purchase.”

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Posted 6 months ago

Good afternoon Kate, Thank you for your lovely review! We’re so pleased to hear that your climbing hydrangea is thriving and that you found it worth the wait. It’s wonderful to know that you’re happy with your decision to purchase from us! kind regards Peter

Posted 6 months ago

“First class service very professional, have used them twice both time terrific”

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Posted 7 months ago

Good afternoon Alan, Thank you for your fantastic review! We’re so pleased to hear that you’ve experienced first-class service with us on multiple occasions. Your support means the world to us, and we can’t wait to assist you again in the future! kind regards Peter

Posted 6 months ago

“Highly recommend paramount plants. Fantastic experience, and great customer service even following up with after care. First class well done!😉”

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Posted 7 months ago

Good afternoon Nicola, Thank you so much for your kind words and fantastic review! We’re delighted to hear that you had a great experience and appreciated our customer service and aftercare follow-up. Your support means the world to us, and we can't wait to assist you again in the future! kind regards Peter

Posted 6 months ago

“Ordering was easy, I was well informed of the delivery date, the plant came looking very healthy and we're really pleased with it. Would definitely order from Paramount Plants again.”

Paramount Plants 5 star review on 4th October 2025

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Posted 7 months ago

Good afternoon Leila, Thank you for your wonderful review! We’re delighted to hear that the ordering process was easy and that your plant arrived healthy. Your satisfaction means the world to us, and we can't wait to assist you again in the future! kind regards Peter

Posted 6 months ago

“The Philadelphus bush was perfect and in beautiful condition. The delivery person was very very helpful. I was highly satisfied with the purchase.”

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Posted 7 months ago

Good afternoon June, Thank you for your fantastic review! We’re so glad to hear that your Philadelphus bush arrived in perfect condition and that our delivery person was helpful. Your satisfaction is our priority, and we look forward to assisting you with any future purchases! kind regards Peter

Posted 6 months ago

“Amazing Amazing Service Amazing Plants Amazing delivery All in all an Amazing company Cheers Paul”

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Posted 7 months ago

Good afternoon Paul, Thank you for your amazing review! We’re absolutely delighted to hear that you had such a positive experience with our service, plants, and delivery. Your enthusiasm is truly appreciated, and we can't wait to assist you again in the future! kind regards Peter

Posted 6 months ago

“Ordered 2 ‘Nellie Steven’s Holly trees, excellent delivery service and beautiful trees”

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Posted 7 months ago

Good afternoon Julie, Thank you for your wonderful review! We’re delighted to hear that your ‘Nellie Stevens’ Holly trees were delivered beautifully and that you’re pleased with their quality. Your satisfaction is our top priority, and we can’t wait to help you with your future gardening needs! kindregards Peter

Posted 6 months ago

“Great customer care and support.”

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Posted 7 months ago

Good afternoon Emma, Thank you for your kind words! We’re so glad to hear that you experienced great customer care and support. Your satisfaction is our top priority, and we’re always here to help with any gardening needs you may have. kind regards Peter

Posted 6 months ago

“I was quite nervous about spending over £3500 on plants on line. I have to say the service was great and the trees were just as I expected. Very healthy and are thriving in the garden. I would highly recommend. I did have to wait slightly longer than expected but appreciated it was a big order and they had to source the some of the trees.”

Paramount Plants 5 star review on 26th September 2025

Helpful Report

Posted 7 months ago

Good afternoon Tricia, Thank you for your fantastic review! We completely understand your concerns when making such a significant purchase online, and we’re thrilled to hear that our service met your expectations. It’s wonderful to know that your trees are healthy and thriving in your garden. We appreciate your patience with the delivery time, and we look forward to assisting you with your future gardening endeavors! kind regards Peter

Posted 6 months ago

“i am very pleased with my hydrangea, it arrived well packaged and in great condition”

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Posted 7 months ago

Good afternoon Eugenia, Thank you for your lovely review! We’re so pleased to hear that your hydrangea arrived in great condition and was well packaged. It’s always wonderful to know our plants are going to new homes in such a positive way. We appreciate your support and hope you enjoy your beautiful hydrangea! kind regards Peter

Posted 6 months ago

Paramount Plants is rated 4.8 based on 3,955 reviews