Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.63

4.6 Rating 17,210 Reviews

91 %

of reviewers recommend Papier

4.6

Based on 17,210 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Papier:

Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.

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Email:

support@papier.com

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Anonymous

Maans

Genesis C

638

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Papier! I’m a return buyer and, again, I love you guys. The only thing that bothered me with this planner is how there are holidays taking up most of the space in the calendar squares. I had to white out everything 🤣 Thanks again and I still love you guys!”

Helpful Report

Posted 1 year ago

“I love my new stationery - very elegant and refined while being modern, too. My only wish is that the envelopes matched the stock of the cards… it detracts from such a lovely look otherwise.”

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Posted 1 year ago

“The journals I bought are high quality and the designs and personalization are beautiful, so I will be returning to the site to purchase more stationary.”

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Posted 1 year ago

“Quick turnaround, pretty good template to upload to, a tad more expensive than others, but the product was of a good quality and delivery ahead of schedule.”

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Posted 1 year ago

“My favorite agendas! My only complaint is the monthly calendar is not at the beginning of the weeks of the month pages! I have to create tabs to easily find them.”

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Posted 1 year ago

“We used Papier for our wedding stationary and it all looked beautiful! When our first table plan and order of events arrived it was severely scratched and the wedding was a week away. The Papier team got back to me immediately and sent out a new table plan and order of events as soon as they could. They arrived in time and were stunning, thank you for your quick response with this. I would recommend their stationary to everyone!”

Helpful Report

Posted 1 year ago

“I love the mid-year planners! There is a new format this year. The 2023 version had 2 strings, which i got quite used to. The 2024 version only has one. I need 2 bookmarks!! That is why I only gave a 4 star review instead of 5. Im not sure I like the new format, and already know I like 2 bookmarks at minimum for this book. Other than that Papier is awesome!”

Helpful Report

Posted 1 year ago

“Design options, price, and fast shipping we’re some of the reasons I️ choose this company for my invitations. They turned out beautiful however I️ think I️ was Too tired when I️ finalized my design because I️ accidentally typed “septmeber” instead of “September.” I️ wish their system had a better spellcheck system because I️ was so upset when I️ received them. I’m still sending them out because everyone said it’s not noticeable. Otherwise they look beautiful and classy.”

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Posted 1 year ago

“Good service, website easy to order from”

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Posted 1 year ago

“I liked the product I ordered very much, except for one thing--the paper is not completely fountain pen friendly. There is a slight show-through with fountain pen ink, and I always use a fountain pen. I think it's okay, still readable, but not as attractive as I'd hoped.”

Helpful Report

Posted 1 year ago

“I bought a blank dotted journal, a travel journal, and some mini highlighters! The journals came within the week- I was super pleased with that. They are great quality and absolutely gorgeous. The mini highlighter set I bought I took weeks to arrive, I was super excited for them but unfortunately they ended up being super cheap quality and 3/4 of them didn’t have ink. At least I know to only stick to their stationary products.”

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Posted 1 year ago

“Very well designed! Only wish the paper were a little thicker because my gel and rollerball pens show through. Other than that, great quality, nice design with thoughtful little touches. Really happy with it and can see this becoming my new to-to if I can find a good pen for it.”

Helpful Report

Posted 1 year ago

“Really pleased with the quality and design of the invitations I ordered. The only disappointment was the large Papier logo on the envelopes which I thought was a bit tasteless and came as a surprise when my order arrived.”

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Posted 1 year ago

“Really pleased but because I wrote a personalised motto instead of a name on my book it was really small”

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Posted 1 year ago

“Beautiful. I did not, however, see the section to update the initials in the corner of the journal. So now it has the example initials FR instead of mine which is weird.”

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Posted 1 year ago

“The finished product was better than I had imagined. It arrive so quickly after completing the purchase. The book was slightly bigger than I thought (I didn't measure it first) which was an added bonus as all the photos were larger than expected. Quality is excellent. My only niggle (hence 4/5 stars) is that my second draft didn't automatically save. I was sharing the link with my daughters and they could only see the first draft. So I had to start all over again. Adding the photos is easy, looking at the page layout and changing them around is a doddle. Will definitely use again but will be careful to ensure that the drafts are saved. Papier customer service was helpful but, because I had started again, I didn't pursue a further search to see if we could retrieve the second draft”

Helpful Report

Posted 1 year ago

“Papier is a good facility that delivers .”

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Posted 1 year ago

“good quality card with quick delivery - personalisation options are a bit limited though would be nice to have slightly more freedom with the templates provided.”

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Posted 1 year ago

“Really good quality and prompt delivery”

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Posted 1 year ago

“I really love your products and I feel sorry for you as a business you can't ship to Europe after Brexit. What a brilliant decision that was. Here I am in Spain, wanting to buy a lovely planner and I can't, because, I guess it made brilliant sense to cut off an affluent, integrated market right next door of some 450 million customers, of which I am one. Thank you for letting me know, your customer service was lovely but perhaps make it clearer on the website.”

Helpful Report

Posted 1 year ago

Papier is rated 4.6 based on 17,210 reviews