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Papier Reviews

4.7 Rating 14,683 Reviews

94 %

of reviewers recommend Papier

Company Reviews

Product Reviews

4.7

Based on 14,683 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Papier:

Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.

Visit Website

Phone:

01164647180

Email:

support@papier.com

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Papier 5 star review on 25th April 2024

Papier 5 star review on 24th April 2024

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Papier 5 star review on 19th March 2024

Papier 5 star review on 19th March 2024

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely paper and wedding stationary but quite expensive. The wedding sign and the seating plan were ridiculously overpriced but the table names, seat cards, and orders of service were lovely. I would have liked more personalisation options (like adding pages to the order of service to include texts of the readings or songs), and I think the seat cards should come with the option of adding printed names (like with the table names) and the table names should have the option of adding explanations on the back, not just the same sign both front and back. But overall a good and elegant service.”

Posted 1 month ago

“The book and print quality is excellent. Easy to use interface. Book slightly damaged from postage and turned up 5 days after estimated arrival date even though I paid for express shipping - customer service told me conflicting info about delivery and whilst somewhat apologetic it was a waste of time contacting them. Actually their delivery partner didn't even try to deliver at home - just sent me a message saying ready for pickup at thier office. Not sure I recommend based on the overall cost and hassle.”

Posted 2 months ago

“Wonderful quality paper product and delightful design.”

Posted 2 months ago

“Paper quality was great and looked premium. Photo print quality was bit lower than I expected as some pictures got pixelated.”

Posted 2 months ago

“Easy to create and order a nicely designed card ! Use this on a regular basis.”

Posted 2 months ago

“Very good! Quality is great and it is really pretty.”

Posted 2 months ago

“Papier has unique selections and superior quality in their products.”

Posted 2 months ago

“The photo book made a great Valentine’s Day gift! The only issue was that the photos looked a bit different in the book than they did online when creating the book. Each photo lost a bit of the image because I chose to have each image fill the entire page. That is not how they appeared online? Otherwise, my girlfriend loved the book and it will make a fantastic keepsake!”

Posted 2 months ago

“The cover looks amazing, I just wish the paper was high quality for the price.”

Posted 2 months ago

“I LOVE the Papier Academic Planner. My only criticism is that I would like there to be more space for notes and tasks for day to day.”

Posted 2 months ago

“I love the look of it and that was I able to personalize it. The inside setup of the weekly overview, menu/shopping list, and the daily schedule are great. The reason I took off a star was I wish the days of the week weren't picked out already. I don't plan my weekends with hourly so I don't need a page each for Sat and Sun. These pages will either go unused or written over. I wish it just had 5 blank days per week and we can write (or circle) which day of the week it was for. That way, for days we didn't use the book, it wasn't a wasted page.”

Posted 2 months ago

“Second time I have used. Not quite as good this time. Name on personalised book was abit small and I couldn’t seem to make it bigger. I would also liked to have paid more for a box as it was a special present. Time if delivery great and I love being able to do a personalised book.”

Posted 2 months ago

“I love the layout of the yearly planner, but I wish the internal sections were customizable as well - for example, I like the layout of sections included in other planner formats, but had to compromise on which ones I could have. Additionally, the cost of the planner has gone up, but the paper is thinner.”

Posted 2 months ago

“Great products but slow delivery even within the UK! Customer care was very helpful though :D”

Posted 3 months ago

“Love what we’ve had from Papier, my only complaint would be that the hook has been placed in the wrong orientation of one of our photos. But the print quality is great and the frames are exactly what we wanted”

Posted 3 months ago

“I like Papier, great quality and customer service. My order was delayed after I paid for express shipping and this was resolved straight away. I love the choice of diary’s and options to personalise.”

Posted 3 months ago

“Very helpful, and great customer service. The product is of great quality, and the custom writing on the book is fantastic and sturdy!”

Posted 3 months ago

“Very fast shipping and easy ordering process. i was just slightly disappointed with the product”

Posted 3 months ago

“I used the photo book offer to make a family album of my grandmother down four generations. It was a massive success. The quality was excellent. I managed to create a real heirloom for my family.”

Posted 4 months ago

“The designs Papier has to offer are great and they have excellent customer feedback. Unfortunately the product I received did not live up to what it looked like online. The colors were faded and the pages were transparent.”

Posted 4 months ago

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Papier is rated 4.7 based on 14,683 reviews