Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.64

4.6 Rating 16,953 Reviews

91 %

of reviewers recommend Papier

4.6

Based on 16,953 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Papier:

Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.

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Email:

support@papier.com

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621

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never had an issue and ordered almost 10 different books from them. They are beautiful and so well made. I am a very organised student and i love writing and everything having its own place (hence the amount books I have ordered). I believe the price is understandable for a quality book although I do wish you had to spend a certain amount to receive free shipping.”

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Posted 18 hours ago

“Customer service is great! I had a technical issue with my order and they were so helpful, really responsive and helped me right away. The photo books are lovely, I ordered them last year, this year and will definitely be back again next year! Thank you 🙂”

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Posted 19 hours ago

“Lovely paper with an extensive choice, gorgeous packaging and prompt delivery. Big recommend”

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Posted 1 day ago

“Amazing! So easy to do aperso alised card ( from a photo) and incredibly swift delivery.”

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Posted 1 day ago

“Always well satisfied with quality and professional service I receive. That's why I am repeat customer.. Thank you ..noel wilson..”

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Posted 1 day ago

“I used Papier to produce some personalised change of address cards. I used a split view with the wording on one side and a section of the house on the other. I was absolutely delighted with them. The looked far more expensive than they actually were. I would definitely use Papier again.”

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Posted 2 days ago

“I ordered a recipe journal and am delighted with the look and quality. It arrived beautifully packaged and quite fast seeing as it came from Britain. Excellent. Customer service was the icing on the cake.”

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Posted 2 days ago

“So pleased with my beautiful card”

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Posted 2 days ago

“Really good quality and lots of choice”

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Posted 3 days ago

“I got my recipe journal for my birthday, and it’s the best present i received, I sat and wrote all my recipes out and now cook with it every night, it makes my life so much easier”

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Posted 3 days ago

“Thank you! I appreciate you. 💗”

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Posted 3 days ago

“Arrived quickly. The designs are beautiful .”

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Posted 3 days ago

“Love the fast delivery of papier. Also great selection of planners :)”

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Posted 3 days ago

“Using my Papier wellness journal is something I look forward to each day. It is easy to follow and a great habit I started.”

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Posted 4 days ago

“Card arrived on time, but print quality was not good.”

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Posted 4 days ago

Thanks for your feedback, Rachelle - we're so sorry to hear this! If you'd like to reach out to us at support@papier.com with photos of the issue, we'll be happy to help. Papier CS Team

Posted 2 days ago

“I purchased a personalized reading journal for a gift. It came in a timely way and looks much like the web image - a quality product.”

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Posted 5 days ago

“Made your book from photos. Very easy process, high quality production. Will definitely do it again!”

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Posted 5 days ago

“Loved the way my invites turned out! The paper quality was nice with the matte finish. I received a printed proof very quickly, made some adjustments to my design based on that, and sent to print. The preview for the addressing isn't accurate--the preview is more spaced out and there were some rogue returns and spacing, so I was nervous--but the final printed product looked just like the example on the website. I highly recommend paying for the printed return addressing, that was a huge time saver. I felt the pricing was super reasonable, especially with a discount code. Shipping was faster than the estimate.”

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Posted 5 days ago

“Why buy a normal boring card when you can buy from Papier and customise? I literally don’t buy my cards, or photobooks from anyone else. There’s something really special about having something personalised and it makes your friends and family feel extra special. Every item comes on time and in such high quality, I will continue to use them forever!”

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Posted 6 days ago

“Lovely personalised gift for my friend! Thanks”

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Posted 1 week ago

Papier is rated 4.6 based on 16,953 reviews