Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.63

4.6 Rating 17,109 Reviews

91 %

of reviewers recommend Papier

4.6

Based on 17,109 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Papier:

Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.

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Email:

support@papier.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've bought two planners, and will buy again. High quality, and I love that you can personalize. Very fast shipping, too.”

Helpful Report

Posted 16 minutes ago

“Excellent quality of the card and the envelopes”

Helpful Report

Posted 8 hours ago

“I love my Papier gratitude journals - my first was a gift to mark 1 year in sobriety and I have bought myself a further 2 (and plan to continue to do so once I fill a journal). The gratitude journal quality is exceptional and cover artwork is beautiful - the layout and content is beautiful with daily entries as well as spot checks, letters to self and 30 day reflections. Completing my journal has now become an invaluable part of my day and hugely helps tracking my overall mental health and wellbeing. Love, love, love - and highly recommend!”

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Posted 8 hours ago

“Love this product but I ! hate ! that the mid year diary runs from July to July. When I reorder each year I have waste a month of a book!”

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Posted 10 hours ago

“Love it, I wanna buy more!”

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Posted 11 hours ago

“Quality of the card is top and delivery is on time!”

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Posted 12 hours ago

“I buy these journals as gifts for my mom (started with gratitude now shes gota “opera journal” cook books and note pads) she says its her favorite thing to open and is quick to let me know when she is running out of pages! I love the idea of her have a little hand written beautiful library of her thoughts and recipies and wishes! Gardening journal next”

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Posted 1 day ago

“So easy to navigate through the website and create the book fast delivery to say it’s a personalised item which is very good quality”

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Posted 1 day ago

“I’m incredibly grateful! Mrs. Presley Jossie and her team went above and beyond to help me secure my refund.”

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Posted 1 day ago

“The Papier Academic Planner is amazing. I usually use a planner for the first month of the school year and then forget about it. However, I used this planner from the first day of school to the last. I love how it's formatted to track assignments, goals, and important events. Not to mention all of the cute designs they have. And if you don't like those designs, you can customize a planner with your photos. I recommend this planner to everyone. From my classmates to my teachers.”

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Posted 2 days ago

“The product selection is great and the products are beautiful”

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Posted 2 days ago

“Cutest planners ever!!”

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Posted 3 days ago

“I’m obsessed. Been using Papier since lockdown and the quality is so consistent. Love the new packaging too!”

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Posted 3 days ago

“I absolutely love my gratitude journal. I look forward to all the prompts that encourage me to be my best. The book is gorgeous, I love the hard cover. I was surprised by the page holder included. I really love this thing and can’t wait to start my new gratitude journey. Thank you so much Paiper.”

Helpful Report

Posted 4 days ago

“The planner has amazing design options, which I really liked. However, it just wasn’t for me. There’s not enough space to write everything I need in the monthly layout, especially in the small squares. The entire planner felt thin and not durable. Shipping also took longer than expected. I wouldn’t repurchase.”

Helpful Report

Posted 4 days ago

Thanks for your feedback, Bryana - we're sorry to hear you're disappointed with your planner! If you'd like to reach out to us at support@papier.com with any relevant photos, we'd be happy to help. Papier CS Team

Posted 4 days ago

“Nice design but very flimsy and the cover is very weak. Not worth the money”

Helpful Report

Posted 4 days ago

Thanks for your feedback, Flo - we're so sorry to hear about the disappointment with your order! Please feel free to reach out to us at support@papier.com with any relevant photos and we'll be happy to help. Papier CS Team

Posted 4 days ago

“The personalized place cards I had made for a rehearsal dinner are perfect!! Love the quality, promptness and options to choose from. I would definitely order from here again!”

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Posted 5 days ago

“Fabulous quality”

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Posted 5 days ago

“I do love papier products, but in my last order I wanted to send 3 items to the same address and had to pay for shipping 3 times. When I reached out to customer service they weren't able to help so I got charged 3 times for shipping which makes no sense even if that is the flow their ordering system.”

Helpful Report

Posted 5 days ago

Hi Anja, thanks for sharing your feedback with us! We're so sorry again that we're unable to combine shipments due to the nature of our printer's being based at separate locations, but will share this feedback with our team and appreciate you sending this in. If you have any questions in the future, please don't hesitate to reach back out to support@papier.com for further help. Best wishes, Papier CS Team

Posted 5 days ago

“1st Class Product & Service. Good price and delivered quickly.”

Helpful Report

Posted 5 days ago

Papier is rated 4.6 based on 17,109 reviews