Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,151 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,151 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Pact Coffee, each month I get something new and I'm never disappointed. The coffee is always fresh, like roasted and ground days before it arrives and the first cup from a new batch is just as good as the last.”

Helpful Report

Posted 7 years ago

“An ideal method of getting a wide sample of coffee without any effort I have enjoyed each new type and find as a man on my own it just enough for each month. I intend too remain withPact.”

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Posted 7 years ago

“I bought this for my late husband. He liked strong flavoursome coffee and thoroughly enjoyed yours. It was very good value for money and I liked that I could suspend delivery for a while if hadn't used the previous delivery. Love the packaging with the vent and resealable top.”

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Posted 7 years ago

“I love Pact coffee. Fresh and delivered straight to your door really easily. Your plan is really customisable, pause it when you want. And yes, the coffee may be a little more expensive than the supermarket, but it is definitely worth it.”

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Posted 7 years ago

“I really love receiving my Pact coffee order. I like the freshness and taste of the beans and the personal touch of the service.”

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Posted 7 years ago

“Great coffee (house) great service”

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Posted 7 years ago

“I have been with pact for nearly a year and I am very happy with its services. The coffee itself is delicious and it's delivery flexible without small print catch. As a company they seem to be very decent about ethical side of a coffee business. I have been a fan of Planalto roast, which gives me a gentle kick in the morning. The grind seems perfect for either v60 or chemex. But it can be adjusted to needs of any type of coffee gadgets. The website is very easy to navigate. The only time mmy parcel got missing it was promptly resent without any reservations. The team seems like a nice bunch of people. My contact is Vanessa. The other thing about this service is that they don't try to sell anything. It's so far the only online service in the UK I am using regularly and I am not tempted to leave it for as long I remain in the country. Thanks for a great service.”

Helpful Report

Posted 7 years ago

“I love pact coffee. It’s flexible so you can order coffee as regularly as you like, and speed up orders too if you run out earlier than expected. It’s great to receive the information on where the coffee has come from”

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Posted 7 years ago

“Fantastic quality coffee delivered as and when you want it. Good choices and flexible plans.”

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Posted 7 years ago

“Very good coffee. Deliveries are always on time and the added info about the coffee (origin, etc.) Is a good touch.”

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Posted 7 years ago

“Love the service from Pact. Great coffee beans and very convenient. The quality is amazing!”

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Posted 7 years ago

“I have always received excellent friendly service and great coffee from Pact”

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Posted 7 years ago

“I love getting coffees from pact, they taste amazing, much better than anything from the shops. Best of all it's fairly traded and ethical”

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Posted 7 years ago

“Really enjoying Pact Coffee. Get a delivery about every two weeks. It is easy to speed up or delay if you have used a bit less or a bit more. The information about the coffee origin is useful and interesting. The variety of flavour and texture is excellent. Nothing is bitter. All very fresh. And best of all not that much more cost than premium coffee from the shops.”

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Posted 7 years ago

“Amazing coffee loved every drop and with my v60 at work is just so easy to enjoy everyday thanks”

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Posted 7 years ago

“I am loving my fresh ethically sourced coffee, and all of my friends have commented on how much better it tastes. My V60 lets me have proper coffee wherever I like - even 'raw' camping in the middle of nowhere!”

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Posted 7 years ago

“I bought this as a Christmas present for my step father last year, after him getting a coffee machine. They absolutely love trying all the different coffee’s each month! So much so, he’s asked if I can continue the coffee subscription for another year! It’s great that it can be changed each month without having to choose.”

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Posted 7 years ago

“Nice package with good quality coffee. I love that smell at the morning when opening!”

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Posted 7 years ago

“Pact is yummy makes me awake very nice I like”

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Posted 7 years ago

“Beautiful coffee on demand and always on time”

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Posted 7 years ago

Pact Coffee is rated 4.7 based on 2,151 reviews