Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,151 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,151 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the coffee they do, great idea to email me to let me know when my coffee is ready for despatching, they even give me the option for an earlier delivery if I need it. I look forward to opening the bag when it arrives and breathing in the aroma. It’s nice to taste coffees from around the world, all of which have been of a very high standard. My son was so impressed he’s even taken out a subscription for a three weekly delivery as well.”

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Posted 7 years ago

“Great coffee!”

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Posted 7 years ago

“Coffee is delivered quickly and is fresh and delicious. it is easy to manage the frequency of delivery and I've not had a bad coffee choice yet! Would definitely recommend to any coffee lover!”

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Posted 7 years ago

“Great service, my colleagues and I love it.”

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Posted 7 years ago

“Excellent service and delicious coffee. Huge variety to choose from and plenty of helpful advice on coffee blends. Highly recommend Pact coffee. Can't wait for my next delivery!”

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Posted 7 years ago

“A very amenable and friendly, stress free service. I value it's business model which is ethical. In addition to that the coffee is amazing! Thank you, keep up the good work!”

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Posted 7 years ago

“Great coffees all fresh not had a bad one yet”

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Posted 7 years ago

“A bit more expensive than my previous ,usual brand, but oh a thousand times better! You just don't realise the difference it makes being so freshly ground till you try it! Oh the aroma when you first open the next package, talk about a fix!”

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Posted 7 years ago

“I'm relatively new to Pact Coffee but, so far, I'm very impressed. The coffee is great and the online system really puts you in control so that you don't end up running out or having too much coffee. This is a nice touch.”

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Posted 7 years ago

“I have had flawless deliveries of my favourite coffee since I moved to London. The coffee is always as fresh as can be and the packaging is great. Keep on doing an amazing job! My number one recommendation of coffee to everyone I know :)”

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Posted 7 years ago

“Thank goodness for Pact, coffee, I work over seventy hours a week and I would have to go far and wide to find the delectable blends that you guys conveniently deliver to my door. I love it”

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Posted 7 years ago

“I’m impressed with the quality on offer. So far, I’ve had three different varieties, and they’ve all been fantastic!”

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Posted 7 years ago

“Delicious coffee, smart packaging! Love the delivery to your door every month! Very convenient, could be improved by including filter papers? But all round great service! Very very satisfied!”

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Posted 7 years ago

“Pact coffee has made my morning ever since I have subscribed for it. Besides having a quality cuppa, I know I am indirectly supporting a business in developing countries. The validation through support and monetary is important for start ups. Thank you for the opportunity.”

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Posted 7 years ago

“Great coffee and great customer service.”

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Posted 7 years ago

“Prompt delivery of very nice coffee. If you are not ready for a new pack then you can skip a week or hurry it along if you do need it sooner.”

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Posted 7 years ago

“Coffee is always on delicious. The ordering process is easy, and the postage is always quick. So glad I signed up....you should to.”

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Posted 7 years ago

“This has been the best decision about coffee I have made since changing to a bean to cup machine. The fresh ground taste makes all the difference and the complexity of flavour I now enjoy is incredible. My coffee loving mates are pretty chuffed too.”

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Posted 7 years ago

“Fantastic variety of options with every delivery. The ability to pause delivery if you haven’t finished your last batch. A great detail card that tells us all of the information about the coffee itself. Always delivers great flavour and variety on a bi weekly basis.”

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Posted 7 years ago

“Pact Coffee is hands down the best coffee I've ever tasted. I have tried other variations, but always come back to them. My regular automatic deliveries are very much enjoyed. I love that I get to try fresh coffee from all over the world - I couldn't even pick a favourite as they're all so delicious!”

Helpful Report

Posted 7 years ago

Pact Coffee is rated 4.7 based on 2,151 reviews