Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,151 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,151 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love PACT coffee services.I get it every week fresh coffee beans.sometimes I choose my own coffee sometime I just get what they recommend. Easy to pause over holidays.i have been subscribing over 2 years now never looked back.thank you PACT coffee for great delicious coffee.”

Helpful Report

Posted 7 years ago

“Fresh ethical coffee beans posted through your door only days after it has been roasted and packed. Thank you Pact”

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Posted 7 years ago

“I go to sleep at night looking forward to my morning coffee! Absolutely delicious, efficient service and an excellent range of flavours.”

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Posted 7 years ago

“I love receiving our coffee beans through the post every two weeks. It's the guarantee that I'm getting excellent coffee that tastes delicious without having to think about it.”

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Posted 7 years ago

“Pact Coffee, keep that amazing coffee coming to my door and give all the coffee growers a high five from me when you see them. I love your service and their beans :)”

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Posted 7 years ago

“Really pleased with the service I get from Pact - the flexibility of being able to delay or double up orders is really useful. The coffee is great and I love being able to try different countries and different types. Their customer service when I had a problem with a delivery was outstanding; quick, friendly and resolved the problem.”

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Posted 7 years ago

“I am very happy to have discovered Pact Coffee. Being disabled, I have difficulty in getting out to local coffee shops to purchase proper, ethically produced coffee. Pact allows me to enjoy the coffee I seek with the added advantage of being able to easily vary my order to suit my needs.”

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Posted 7 years ago

“Love Pact Coffee. Would definitely recommend.”

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Posted 7 years ago

“I love their service as well as the excellent selection of coffee. I am a bit of a coffee geek, and they can always surprise me with their beans.”

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Posted 7 years ago

“I love the coffee and my account is way to manage. I skip scheduled deliveries if I don’t need my new pack yet by a simple tap of the button on the email a few days before my despatch is due - perfect. The only issue I have is that I have become a bit of a fussy coffee drinker and now take my hotflask of pact coffee wherever I go.”

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Posted 7 years ago

“Superb coffees, conveniently ordered, delivered free to your door, what more could you want. Thoroughly recommended.”

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Posted 7 years ago

“I love to start the day with a pact coffee and like the fact that it changes every time, so I can discover new favourites.”

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Posted 7 years ago

“Love this coffee, the best I have ever tasted. Would highly recommend.”

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Posted 7 years ago

“Nice fresh coffee well packaged good value always arrives on time😀😀😀”

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Posted 7 years ago

“I signed up for regular deliveries of coffee after finding out about Pact from a friend at work when she made me a cup of her Pact coffee. lI really enjoy the variety of having a different coffee drop through my letterbox whenever I'm running low on the last one and just when I think I've found a favourite variety, another one appears that challenges that. The flexibility is great too. I sometimes travel for work, and my usual order would be too much while I'm away, so with Pact, I just go to the website and adjust the frequency to suit my movements. I can't recommend Pact highly enough for anyone who enjoys good coffee.”

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Posted 7 years ago

“Great coffee and always helpful to get an email so you know it’s on the way!”

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Posted 7 years ago

“Brilliant experience all round. Have enjoyed every cup!”

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Posted 7 years ago

“Great tasting coffee with lots of variety combined with excellent service and competitive pricing - in one word : Unbeatable!”

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Posted 7 years ago

“I find the service and communication excellent. The coffee very good and well presented. The only criticism I have is that most of the offers sent to me with the coffee, while appreciated are not relevant to me.”

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Posted 7 years ago

“Fantastic coffee, freshly roasted and delivered to your door when you need it most! Fresher and better quality than any supermarket beans out there. Can also be provided ready-ground or in pods. I personally buy whole bean and use it in my Sage espresso machine.”

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Posted 7 years ago

Pact Coffee is rated 4.7 based on 2,151 reviews