Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,151 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,151 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love Pact Coffee”

Helpful Report

Posted 8 years ago

“We so look forward to our delivery of freshly roasted beans. Love to read where they come from and who cultivated them. Sometimes we feel like writing to the grower and telling them how much we have enjoyed drinking the coffee we've made from their beans. We have learned that milder beans have as much complex flavour as the stronger ones we thought we were addicted to, and we love the variety. It's an education and a joy. We have a little anxiety when running low after a dinner party that we may have to nip to the supermarket, but an email from Pact reassures us that another delivery is on its way and they always arrive in time. We have liked all the beans we've received, some superb, others pleasant, none less than good. That's part of learning and discerning, and is great fun.”

Helpful Report

Posted 8 years ago

“Excellent coffee. Great taste & smell. Others in the office often comment on the smell of it. More choices for decaf drinkers would be appreciated.”

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Posted 8 years ago

“Great prompt next day delivery by postman so no need to be in. Bean coffee transformed my coffee drinking and is made by the choice of Pact plans and the offer of beans. Some been fantastic! Delighted since day one. Try them!”

Helpful Report

Posted 8 years ago

“I think Pact Coffee is great value for money & excellent standard of coffee. Recieving a different flavour each month with our subscription, is quite exciting, what will the next 1 be? We truly enjoy each pack, each month & recommend any coffee lover to give them a try over high street brands.”

Helpful Report

Posted 8 years ago

“Amazing coffee, greatly convenient service. There is no way I can get my coffee from anywhere else. If I'd modify anything it would be to send the little information card with the coffee regardless on whether if was already sent before. I find it very exciting to see the info on a coffee and it's a bit sad when there is none in the pack! Thanks!”

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Posted 8 years ago

“Fantastic customer service and great coffee, not much more to say really...”

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Posted 8 years ago

“Great coffee, shipped easily and quickly to your door”

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Posted 8 years ago

“Great service great coffee great cmunicstions and updates . Simply great use them”

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Posted 8 years ago

“Brilliant. Love the coffee and the communications are just right so I can schedule or change shipments when I need to.”

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Posted 8 years ago

“Good choice of delicious coffees delivered vacuum packed to your door at a very reasonable price. It's great and I love Pact.”

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Posted 8 years ago

“Discoverd pact through Facebook and got a offer for a pound fell in love with the coffee and have 2 orders running one for the house and one for work”

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Posted 8 years ago

“Great variety of great coffees, and always on my doorstep 24hrs after I order it. Very pleased with Pact, both their product and service.”

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Posted 8 years ago

“Incredibly efficient service. Freshly roasted, ground and delivered with as little effort as you can hope for.”

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Posted 8 years ago

“The coffee is great! I would recommend the Micro-lot plan to anyone who loves coffee - the variety of great tasting coffee is great and you almost always get something new.”

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Posted 8 years ago

“Great coffee, great value!”

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Posted 8 years ago

“Fantastic coffee, good range and quick distribution”

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Posted 8 years ago

“I always look forward to my Monthly delivery of Pact coffee and I find the email prior to that delivery very useful as it allows me to select from a wide variety of different coffees. Delivery is always timely and coffee is always fresh and tasty. I’m extremely glad I had Pact recommended to me!”

Helpful Report

Posted 8 years ago

“Amazing service provided along with exceptional coffee, with the option to change your style / preference and give feedback from each order what’s not to like? I have my order balanced against how much coffee I drink daily so when I’m running out my next delivery is arriving. Perfect!!”

Helpful Report

Posted 8 years ago

“Excellent, fresh, fairtrade coffee at a reasonable price with a streamlined website. I'm so happy I'll spend 10 minutes pitching it to anyone dropping by the house for coffee.”

Helpful Report

Posted 8 years ago

Pact Coffee is rated 4.7 based on 2,151 reviews