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Pact Coffee Reviews

4.7 Rating 2,151 Reviews
94 %
of reviewers recommend Pact Coffee
Company Reviews Metrics Info
4.7
Based on 2,151 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Pact Coffee Reviews

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Katie
Verified Buyer
“Really easy to change when your order is coming and great coffee.”
Helpful Report
Posted 7 years ago
Iva
Verified Buyer
“Great tasting coffee, so many options! Freshly roasted, flexibility on repeat orders. Good customer support.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“This is the best ground coffee I have bought in a long time, and it is delivered to the door exactly when it is promised to be.”
Helpful Report
Posted 7 years ago
Josei
Verified Buyer
“Blooming marvellous coffee delivered when we want it, tastes fresh and fab and ethical to boot.”
Helpful Report
Posted 7 years ago
Joel
Verified Buyer
“Great coffee, great customer service with the freedom to change your orders as and when you feel like it.”
Helpful Report
Posted 7 years ago
Chloe
Verified Buyer
“I love Pact! Good customer service, reliable delivery, and gorgeous coffee beans. I love what Pact stand for and like that I get a little bit of the story behind the coffee along with my beans.”
Helpful Report
Posted 7 years ago
Jonathan
Verified Buyer
“Great beans when you want them”
Helpful Report
Posted 7 years ago
Andy
Verified Buyer
“Great quality coffee. Consistently brilliant.”
Helpful Report
Posted 7 years ago
Lisa
Verified Buyer
“Coffee is freshly prepared. Delivery is quick. Packaging is brilliant. You can order more beans if needed. You can postpone a delivery if needed. Coffee is brilliant. Fabulous service from start to finish. Highly recommended. ☕☕☕☕☕”
Helpful Report
Posted 7 years ago
Iain
Verified Buyer
“I get my coffee delivered to me on a regular basis and it always turns up on time...The quality of the coffee, well I'm more than impressed. It's tastes so fresh. Well done Pact, please keep delivering the goods Regards, One very satisfied customer.”
Helpful Report
Posted 7 years ago
Alison
Verified Buyer
“I get so excited each month when my reminder email comes through as I know I’ll soon get to open my delivery and smell the coffee- the gorgeous coffee! As if that wasn’t enough, they deal with requests and enquiries promptly back at the office too! First class coffee and first class service!”
Helpful Report
Posted 7 years ago
Andy
Verified Buyer
“At the end of the working day I like nothing better than to make a Pact coffee, the various coffee that I receive is always smooth and welcome.”
Helpful Report
Posted 7 years ago
Barry
Verified Buyer
“Excellent tasting coffee, with varieties to suit differing tastes and ground (or not) to suit any brewing method. Easy to manage and adapt subscriptions. Fast delivery.”
Helpful Report
Posted 7 years ago
David
Verified Buyer
“Delicious coffee, Freshly ground to perfection. Ethically sourced.”
Helpful Report
Posted 7 years ago
Joanna
Verified Buyer
“Fantastic coffee and fantastic customer service”
Helpful Report
Posted 7 years ago
Richard
Verified Buyer
“Ok so it’s always tempting to give a 5* review, but Pact put the work in, and I appreciate it. I enjoy the quality of the beans and the delicacy of the roast. I travel and I like the fact that I can just cancel the week’s delivery with the press of a button and don’t get nagged. If I was to change anything it’s that I’d like to see more top African arabica in the microlots.”
Helpful Report
Posted 7 years ago
Jane
Verified Buyer
“fantastic flavours, great tasting notes and amazing service.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Excellent coffee and a flexible, reliable service. As we are often away travelling it’s good to know we can pause our plan for a month and with the click of a button restart it again when we get home. Great company to deal with.”
Helpful Report
Posted 7 years ago
Paul
Verified Buyer
“Great service, couldn’t be easier to get the best coffee delivered to your door with ease. Coffee plan is so easy to alter, if you have too much coffee, if you would like a different grind or if you have run out and you need it pronto! Tried a few coffee supplier but loving Pact Coffee and the service it provides!!”
Helpful Report
Posted 7 years ago
Sajini
Verified Buyer
“Excellent coffee and excellent service. It's a shame we can't submit our roast preferences yet but I look forward to this feature in the future.”
Helpful Report
Posted 7 years ago
Pact Coffee is rated 4.7 based on 2,151 reviews
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