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Osmio Reviews

4.7 Rating 3,434 Reviews
93 %
of reviewers recommend Osmio
4.7
Based on 3,434 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 2nd August 2026
Christopher Rea
Osmio 5 star review on 3rd June 2026
Frankie Mensah
Osmio 5 star review on 19th April 2026
Ecaterina Dontu
Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
59
Anonymous
Anonymous  // 01/01/2019
“,don’t have instruction”
Helpful Report
Posted 6 years ago
To save trees we stopped offering paper manuals. You can add a paper manual for a whole house systems at the check out - it is free of charge. All our manuals are automatically emailed when an order is placed. Manuals are also available for download from the product page.
Posted 6 years ago
“I bought a three way tap and an under sink water filter system. The filter was extremely hard for the plumber to tighten. It needed incredible strength to stop the drip. This has been mentioned by others in reviews. Also, the kettle is starting to get limescale in it and it is only two months old....So not that great....”
Helpful Report
Posted 6 years ago
“Thanks, good work, nice products and fast delivery”
Helpful Report
Posted 6 years ago
“Fantastic service. Had a breakage on delivery which was replaced next day. Superb. As for the filter quality... Well, have been using for years and hope never to be without them, ever.”
Helpful Report
Posted 6 years ago
“Great Service. Answered the questions immediately - made recommendations. I will be back in next 6 months”
Helpful Report
Posted 6 years ago
“🙈”
Helpful Report
Posted 6 years ago
To save trees we stopped offering paper manuals. You can add a paper manual for a whole house systems at the check out - it is free of charge. All our manuals are automatically emailed when an order is placed. Manuals are also available for download from the product page.
Posted 6 years ago
“Fast delivery and very good quality”
Helpful Report
Posted 6 years ago
“Snabba, prisvärda”
Helpful Report
Posted 6 years ago
“Good service”
Helpful Report
Posted 6 years ago
“Delivery was quick and efficient - I have yet to install the filter yet - will write another review then... Ask me in six month’s time!”
Helpful Report
Posted 6 years ago
“Excellent customer service. Spare part requested was dispatched super quickly and free of charge. Couldn't;t have asked for better.”
Helpful Report
Posted 6 years ago
“Dispatch of the product I ordered was very quick, and when I spoke to customer service to ask them to add an additional part onto my order (which was being dispatched) they were very helpful. In the end my product had already been sent, so they sent the additional part out separately (on the same day) with no charge which was really good of them.”
Helpful Report
Posted 6 years ago
“Oh wow. This machine is amazing. I was looking for a water filter. I wasn’t expecting to get a kettle as well. The four functions for the water temperature just make life so much easier. I hate making cups of tea and now the nagging comment of ‘its your turn’ has disappeared overnight. It arrived the next day and it’s simple to set up and start using. It tasted a bit strange to start with but I’ve had it a week now and it now tastes clean. I think it’s helping me to drink more water. I would recommend this wholeheartedly. Thank you”
Helpful Report
Posted 6 years ago
“Excellent customer service and support in helping me find the right part for my water filter; speedy delivery too!”
Helpful Report
Posted 6 years ago
“Very easy to install and works great.”
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Posted 6 years ago
“I always use Osmio very good customer care all round.”
Helpful Report
Posted 6 years ago
“Quick and easy, thank you”
Helpful Report
Posted 6 years ago
“Excellent service, great value for money, postage and packaging excellent, will use again. Thank you :)”
Helpful Report
Posted 6 years ago
“What a great machine, easy to use and install. Footprint on our kitchen counter is smaller than i anticipated. Dealing with Osmio was a pleasure, the comms were great, dispatch after payment was swift and the machine was extremely well packed.”
Helpful Report
Posted 6 years ago
“Very good service thanks.”
Helpful Report
Posted 6 years ago
Osmio is rated 4.7 based on 3,434 reviews