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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
fast efficient and great on the phone too
Helpful Report
Posted 5 years ago
Great product. Astonishing service!
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Posted 5 years ago
I've been using my 6-stage pumped re-mineralising reverse osmosis filter for years now, and have been very happy with the equipment and service provided by Osmio Water - Thanks very much!
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Posted 5 years ago
Excellent products and service
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Posted 5 years ago
Very prompt service as always.
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Posted 5 years ago
I ordered 2 Coldstream filters for my propur big from osmio. They were dispatched next day and arrived very quickly considering I’m in Ireland. The filters are working perfectly. Great service!
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Posted 5 years ago
To put it simply it is great for making tea and providing good quality water for my coffee making. Really easy to setup and use, my wife has been really impressed and our kettle is now somewhat redundant. Thoroughly recommend this little Osmio.
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Posted 5 years ago
Great tasting water
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Posted 5 years ago
Replacing my tri-flow filter Osmio Water were my best choice. So many design options and filters. Also, the location of the showroom in Kent, my county. The owners were knowledgeable and informative. I just ordered new filters and delivery was spot on. Only one thing - I should used their recommended plumbers. My installer had to keep referring to instructions. All’s well that ends well. Go Osmio and follow advice.
Helpful Report
Posted 5 years ago
I have to qualify that Poor rating as the staff were polite and found the part I needed and were quickly able to identify me as the original purchaser so unfair to tar it all with the same brush. I was told that the tap was still under warranty which was very pleasing although I know it is a quality item andis perfect for the applicationI have for a Filtered water spout seperate from the hot and Cold spout with the flexible hose and the spray or jet nozzle. The Nozzle had failed and the little slide button was just not attached inside. I was passed to the order department who informed me that not all the tap is warranted and I would have to pay £34 for a new part as it is not covered. I did explain that we seldom use the spray but could not continue to use the tap with both spray and jet at the same time. As I needed to get the tap working quickly I had no choice but to accept what I thought should have been a gracious replacement for an otherwise very happy customer. I did ask if there was a manager or director I could speak to but was told there wasn't, so pay up and look big as I did. I couldn't help compare the service that my own company gave to customers and I would often say "sorry sir but our products don't go wrong and that was for a product 15 years old!!! As an engineer myself I had to open the faulty Nozzle to see what had happened and I had to cut it in half to gain access to what was a well made item but suffering corrosion internally on the sliding part. Not sure about the choice of metals but a nicely made and designed item. I do hope the new one I have will last a lot longer. Sorry but you did ask for review and I hope you will take note of my comments and feelings. With kindest regards and wishing you well over this difficult time. Trevor Spero 07780 997263 I would have put a photo but have thrown the bits away nbow.
Helpful Report
Posted 5 years ago
Very knowledgeable and fast response to my enquiry. Goods supplied at a fair price and very quickly.
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Posted 5 years ago
Great products and customer service
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Posted 5 years ago
Great response.
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Posted 5 years ago
FANTASTIC SERVICE! this is the best shower head I've ever owned by far. Our pressure problems are totally solved, and I've noticed such an improvement in my skin condition from a couple of months use. We are a family of 4 and I think the filter will need changing around every 3 months, but the water efficiency is amazing and soap actually washed out from my hair now! One point to note is that it creates a bit of a draft when in use and our flimsy shower curtain was blowing around a bit, we have got over it by weighting the shower curtain, obviously not an issue if you have a screen (or probably if you have a decent quality shower curtain!) I would totally recommend this to anyone and I've now purchased a second for my bath handheld shower too!
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Posted 5 years ago
Fast efficient delivery , perfect
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Posted 5 years ago
A VERY GOOD PRODUCT SUPPLIED VERY QUICKLY AND I AM VERY PLEASED WITH IT.
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Posted 5 years ago
Very good company to deal with. 5* site.
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Posted 5 years ago
Very pleased with my Osmio, it is great to be able to enjoy water without fluoride and other nasties.
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Posted 5 years ago
Very good service and phone answered by helpful and knowledgable person.
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Posted 5 years ago
Excellent products, in-depth descriptions and a very quick delivery service.
Helpful Report
Posted 5 years ago
Osmio is rated 4.7 based on 3,241 reviews