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Osmio Reviews

4.7 Rating 2,776 Reviews

94 %

of reviewers recommend Osmio

Company Reviews

Product Reviews

4.7

Based on 2,776 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

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Osmio 5 star review on 18th March 2024

Osmio 5 star review on 9th February 2024

Izabela Buroszek

Osmio 5 star review on 5th February 2024

Osmio 5 star review on 5th February 2024

Osmio 5 star review on 29th October 2023

Natalie Crawford

Osmio 5 star review on 17th August 2023

Osmio 5 star review on 5th August 2023

46

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and water tastes great.”

Posted 3 years ago

“Fantastic product. But i had issues with a new version of the stage 2 filter and a washer i had to remove. An email sent to your info email address which highlights this”

Posted 3 years ago

“Osmio ethos seems very good, dedicated to the well being of people.products seem well made, time will tell as it's only 3days old.Everyone are friendly and helpful. Fast delivery, albeit mine was packaged on Christmas Eve and box came damaged and plastic couplings were different. I installed it myself, a daunting feat for a mediocre plumber. Water felt smooth on skin and hair immediately after. Water was coloured for the first day but now clear. Tastes better than it used to, thank goodness. TDS reads 10 higher than before install. Again with the office staff, nothing seems too much for them. Hoping for many happy years to come with Osmio and our whole house , softened system. We love the simplicity and eco friendly nature of the mini soft non-salt softener too.”

Posted 3 years ago

“Had the Osmio for 2 weeks now, it was very simple to set up and get started. The water is good and tastes as good as bottled although it takes a few days to adjust to the taste. There are 2 things that stopped me giving 5 stars. 1. The dial moves to freely so when you say your making tea it can move back to chilled water very quickly & 2. The water for tea isn't boiling for the first few drops which does make a difference to how hot the tea is! You have to leave for a few seconds before adding the cup.”

Posted 3 years ago

“very good machine, it dose waste about 1.5 lt's of water each cycle not 1 lt also the tds measurement dose go up slightly over the course of a couple of months, other than that I am very happy with it 👍🏼”

Posted 3 years ago

“Service was good, fast delivery.”

Posted 3 years ago

“Very happy with my purchase I bought the water filter and shower head I feel so much energised after using it Would definitely recommend 👍”

Posted 3 years ago

“To prime filters a funnel would be better”

Posted 3 years ago

“I’m happy with the price of the product that I purchased, with the ease of ordering online and the speed of delivery. I had no queries or need to communicate with the Osmio outside of the online purchase. Tahar Horchani”

Posted 3 years ago

“Quick, accurate service and good follow up customer care. DPD delivery to previously preferred address (which couldn’t be changed after order placed) was frustrating.”

Posted 3 years ago

“Not fitted yet”

Posted 3 years ago

“Easy to fit Would be a good idea to put a label on so consumer can mark a date of fitting and also a reminder of where to purchase again as it has absolutely no marking on whatsoever. Really good results and so nice to have drinkable water straight from the tap. I purchased 2 and will fit the other one in my caravan so will let you know results”

Posted 3 years ago

“We love it. However one of the filters leans up against the edge of the container which doesn’t feel right. It obviously still works but after taking out a few times and re-screwing it back in it still does it. Our friends one doesn’t do this. Overall though the product is excellent and our water tastes so much better. Delivery was excellent.”

Posted 3 years ago

“The Product is very good, however cleaning the water container we have to be very careful (plastic 5ltr one) due to its sharp edges and also there are few places, you can't reach, need a special cleaning brush. But the Product is very good, service and getting the filters etc are very easy.”

Posted 3 years ago

“Very efficient service from order to delivery.”

Posted 3 years ago

“Installation instructions could have been easier to interpret.”

Posted 3 years ago

“Excellence service,”

Posted 3 years ago

“I like the product but I just got it so not sure if I am seeing the help benefits yet. Easy to use and simple instructions. Would be nice to have a traveling case. Also, I live in the USA and the power adapter they send is for Europe. That is disappointing. Figured they would have all sorts of power adapters.”

Posted 3 years ago

“The people I've been in contact with have been very helpful, and the two things I'\ve ordered have arrived promptly (well, one went to the wrong place but that was DPD's fault, not Osmio's). The proof of the pudding will come when I actually tyry to fit them,”

Posted 3 years ago

“Works great, east to install”

Posted 3 years ago

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Osmio is rated 4.7 based on 2,776 reviews