Osmio Reviews

"Absolutely love my osmio fusion,it's honestly life changing! \r\nLooks nice and neat. No more plastic bottles, no more waiting for the kettle to boil. All different temperatures of water at the push of a button! \r\nAlso customer service are outstanding,nothing is too much trouble.\r\nOnly regret I have,is not buying one sooner. "

"Water taste very nice , can\u2019t drink tap water anymore, the best 200\u00a3 I ever spent it\u2019s worth 110%"

"After extensive research into finding the best water purification system, I realised that many popular brands, such as the Virgin Pure T7, do not filter out harmful chemicals like pharmaceutical residues and fluoride. I explored alternatives, including clay filters and the Berkey system, but I wanted to support a UK-based brand. This led me to Dalton Water, known for its ceramic filters. However, I discovered that these also failed to filter out many harmful substances, which made me question their practicality.\r\n\r\nIt was during this deeper search that I discovered Osmio Water, which uses a reverse osmosis system. I was already familiar with reverse osmosis but didn\u2019t want the hassle of an under-sink system. Having grown used to the convenience of instant boiling water, I was hesitant. After reading reviews on Trustpilot, I noticed that most of the negative comments focused on the founder, Mark, which gave me pause, but I decided to research further.\r\n\r\nAfter watching Mark\u2019s videos on YouTube, I understood his passion for the product and its mission. His enthusiasm resonated with me. People often misunderstand driven individuals, but I felt reassured that Osmio\u2019s products were in good hands.\r\n\r\nI purchased the Osmio Fusion as I didn\u2019t want to deal with refilling a tank like the Zero version, and I\u2019m glad I did. The delivery was prompt, handled professionally by DPD. However, the installation process was initially frustrating due to a lack of instructions in the box. I downloaded the manual, but it was outdated and unclear, which is an area that could definitely use improvement. Despite my experience with home repairs and maintenance, I struggled to figure it out on my own.\r\n\r\nThankfully, Osmio\u2019s customer service was fantastic. Mark and Irina were incredibly responsive and helpful. Their guidance made the installation process much easier once I reached out for assistance.\r\n\r\nInterestingly, before setting up the Fusion, I came across a second-hand Osmio Zero on Facebook Marketplace for \u00a3150. I bought it as a temporary solution and later sold it for \u00a3250 after three weeks. Using both models, I can confidently say that the Fusion is superior. It\u2019s more compact and efficient, making it a better choice for us.\r\n\r\nAnother standout product from Osmio is their Sanser sanitiser, which has been life-changing. It eliminates the need to buy harmful chemical cleaners as it uses just salt and water to create an effective, eco-friendly cleaning solution. We were so impressed that we bought 10 more units at a discounted rate to gift to friends and family for Christmas.\r\n\r\nAdditionally, we purchased the Vitafresh shower head with vitamin C cartridges, which has significantly improved our showering experience. Looking ahead, we\u2019re considering a water softener, though we\u2019ll need to assess installation logistics in our high-rise apartment.\r\n\r\nOverall, Osmio is a forward-thinking company with innovative, high-quality products. While their manual and instructions could use improvement, their excellent customer service and effective products more than make up for it. I couldn\u2019t be happier with our decision to invest in Osmio, and I\u2019m excited to explore more of their offerings in the future. Highly recommend!"

"I emailed Osmio asking for some technical advice and following their reply I purchased several items. Everything was instant from that moment. Shipped same day, paperwork\/invoice received, delivery information provided with updates every step of the way. Amazed at how efficient the entire process was and was pleasantly surprised and pleased with communication! How ALL online purchases should be. So, to summarise, Osmio are a company that cares."

"I\u2019ve used this system for 7 months now and we absolutely love it. The water is so clean and taste like bottle water without all the microplastics. Well worth the money and so easy to use and clean. I\u2019ve spoken to the office a few times and they are so helpful and knowledgeable and always answer my questions. Thank you. "

"The filters packs are ok, the problem is that I have had an issue when I have done the descaling and I had to open the machine, to clean the valves. After that operation the osmio machine is leaking every day, and continuously. \r\nI have to use a plastic tray below the machine. \r\nI would have been really helpful if a technician could have come to my home to check what is the problem, because it\u2019s still there, and I don\u2019t know how to solve it. "

"Very happy with the Vit C shower filters. My husbands breathing was affected everytime he had a shower I suspected this was because of the chlorine so I bought the Vit C shower filter for electric showers and his breathing is fine now after a shower, I also noticed an improvement in our skin more colour and healthier looking. Osmio provide excellent service and top class products."