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Osmio Reviews

4.7 Rating 2,776 Reviews

94 %

of reviewers recommend Osmio

Company Reviews

Product Reviews

4.7

Based on 2,776 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

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Osmio 5 star review on 18th March 2024

Osmio 5 star review on 9th February 2024

Izabela Buroszek

Osmio 5 star review on 5th February 2024

Osmio 5 star review on 5th February 2024

Osmio 5 star review on 29th October 2023

Natalie Crawford

Osmio 5 star review on 17th August 2023

Osmio 5 star review on 5th August 2023

46

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a light tube for my Filtraction, Quick order processing and delivery was ahead of the scheduled date. Excellent Service”

Posted 2 years ago

“Product exactly as described and delivered very quickly, all at a fair price!”

Posted 2 years ago

“Very happy with the osmio zero, instant positive difference in taste of our municipal tap water! Setting up the order with Mark was excellent as I had a good few questions which he promptly replied to, and we live outside the UK, cheers Mark”

Posted 2 years ago

“A very neat, smart looking, box that is easy to use and seems to work really well. Filling the tank to the 5 ltr mark does make it quite difficult to handle, especially as one edge of the tank is lower, so I tend to fill to 4.5. We like the dial/button. An option of felt pads on the feet would be good (we have added some) as many people will tuck it away between fills and it's very grippy with a full tank. I've not had to swap filters yet, but it looks easy on youtube, and it'll be a while before I know if the filtration is stopping my coffee machine from scaling (the main reason i bought it) but the kettle-replacement ability is brilliant - much quieter and quicker than the kettle, and much cheaper than a Ziptap, Qooker or similar fancy hot tap.”

Posted 2 years ago

“Very prompt response, useful information and extremely helpful. I would highly recommend!”

Posted 2 years ago

“Very good products and company”

Posted 3 years ago

“Very good website and information regarding their products. The fridge filters are very good value for money and I will use them again.”

Posted 3 years ago

“I was looking for a water system to go under the sink , a friend at work recommended the cosmic zero. It looked a great piece of kit and customer service were very helpful and gave both myself and my freind replacement filters which was a lovely gesture. Arrived prompt with said gifts and was easy to set up. Obvious big difference in the taste of the water and the hot water settings are fantastic. On the down side for the cost I was a little disappointed in the overall quality of the machine casing and the drip tray is cheap and moves away from the connection point too easily. This maybe a little picky from myself and overall I am very happy with my purchase and I dare say the manufacturer would say the cost went in to the overall working of the machine. I would still definitely recommend to friend's and family.”

Posted 3 years ago

“Gravity water filter arrived with one filter broken .. was replaced .. item works well though and stylish”

Posted 3 years ago

“Fast, efficient service.”

Posted 3 years ago

“Overall very pleased with my Osmio Zero reverse osmosis system. Produces hot water to three different temperatures very quickly. Only downside is the amount of waste water which is around 1.5 litres per 5 litres of tap water. Quite noisy too. Quality product well made. Delivery was very efficient.”

Posted 3 years ago

“My energy and skin seemed to have improved. Also I’m sleeping deeper. It’s just expensive as I need a new bottle every 3 weeks.”

Posted 3 years ago

“I think the hydroxy gas and water machine is marvellous, unfortunately I could download the instruction manual from their website and was working blind until I found the one on George Wiseman's website which is very comprehensive and easy to read. Osmio very responsive and immediate deliveries and communication methods. Altogether very pleased, could do with another.”

Posted 3 years ago

“Ordered items and they arrived the next day perfect”

Posted 3 years ago

“Osmio is working very will and no complaints so far.”

Posted 3 years ago

“My wife complained about the taste of the water in our area. So I fitted an Osmio filter. No more company's. It is true what is said. " A happy wife means a happy life". Thank you Osmio.”

Posted 3 years ago

“The new filters were different and you supplied new connectors. These were not fit for purpose for 2 reasons: They were non directional. They pointed in whatever direction they pointed when tightened. They leaked. Fairly important this one! Apparently we could add PTFE tape to solve this. I have this item, but as it was my dad who was a plumber, not me, I have failed to make this substance work. This time was no different, lots of water on the floor. However; after the useless originals, a new set of fittings was supplied in 24 hours. These solved all issues. I felt that I was still a bit lucky, because the fittings are much bigger than the originals, which were "tight" and although it appeared that this would mean that I still wouldn't have a working product, a few pipe movements (no new cutting) produced success.”

Posted 3 years ago

“Excellent customer service, on the ball and ethical. Sadly the product, which is not cheap, may be overly complicated, to its own detriment.”

Posted 3 years ago

“Excellent service but the filters are a little pricey”

Posted 3 years ago

“Good customer service for technical issues. They got back to me within the same day and on a Sunday! Very impressed. Items delivered with in a day or ordering. Would be 5 star but I think the products are over priced.”

Posted 3 years ago

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Osmio is rated 4.7 based on 2,776 reviews