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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Simply the best
Helpful Report
Posted 3 years ago
Great service and quick delivery. Even available to speak to over the phone!
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Posted 3 years ago
I had several queries covering before and after the purchase of an Osmio Mini non salt softener - these were all comprehensively answered very, very quickly indeed and gave me confidence that I had bought the right item from the right company.
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Posted 3 years ago
I made the order on the 26th November. Its the 5th December and I still haven't received my order!
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Posted 3 years ago
Very easy to order, loads of info on website and YouTube channel.
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Posted 3 years ago
Good value for money and swift delivery
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Posted 3 years ago
Osmio emailed me to let me know when my filters, for my Osmio table top water filter, was due for a change. I ordered the filters which came very quickly and everything I needed was there. Well done Osmio.
Helpful Report
Posted 3 years ago
Slight problem with a Hydrogen Duo bottle bought from another source. I bought a new battery from Osmio and they asked me to send the battery part of the bottle back to fit it. I didn't expect this but once I got over the initial shock, was very happy. They also emailed a prepaid postage label. They fitted a new battery and checked it, dealt with a slight fault, kept me up to date and redelivered in all in about 3 days. It's the most organised and pain free , product issue, with a company, I've ever had to deal with. Super happy and impressed!!!
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Posted 3 years ago
What a refreshing change to deal with real people, who are willing to help and not just a digital one. What a brilliant company to deal with, nothing was too much trouble and they were super efficient. The product is working brilliantly and I'm really pleased with my purchase. I would highly recommend them and have already sung their praises to many of my friends.
Helpful Report
Posted 3 years ago
The hard water taste better after being through the filter and hopefully coffee machine and kettle will love longer
Osmio 5 star review on 27th November 2022
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Posted 3 years ago
Top Company, with Great Service
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Posted 3 years ago
I bought the Osmio gravity-fed water filter and I am very happy with it. The water actually tastes nice, which wasn't the case with my previous Zero Water filter. The customer service was also excellent. The only thing that annoyed me is that they don't provide written instructions as to how to put it together, just a QR code (my phone doesn't like those and neither do I). It didn't seem too complicated so I just winged it and so far it hasn't leaked. It is quite big but well-built and looks good on the kitchen worksurface.
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Posted 3 years ago
Ive had this Osmio for over a year and so far so good, we live in a hard water area and this helps enormously............customer service is excellent so Im a happy customer!!
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Posted 3 years ago
My order went astray with the delivery service used by Osmio.. I wasn't happy to be charged delivery for my item, especially being a week overdue now.. Grr!!!
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Posted 3 years ago
Fantastic after sales support had problem with filter and replaced without issue. Friendly and helpful staff
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Posted 3 years ago
Do what they say!
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Posted 3 years ago
Honest company with high quality products. I do recommend Osmio products based on our experience with Osmio company and few years usage of Osmio Zero product.
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Posted 3 years ago
Prompt delivery
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Posted 3 years ago
Great service. Reminders sent when water filter replacements are due. Reasonable prices. Swift 1 hour time slot DPD delivery. Very happy with Osmio. A great company. Thank you. 😊
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Posted 3 years ago
Easy to use website & fast delivery
Helpful Report
Posted 3 years ago
Osmio is rated 4.7 based on 3,241 reviews