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Osmio Reviews

4.7 Rating 3,315 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,315 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 19th April 2026
Ecaterina Dontu
Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
57
Anonymous
Anonymous  // 01/01/2019
I found the website quickly online by putting in the name of the water filter and the reference number. I ordered by phone on Thursday and DPD delivered at lunchtime on Friday. Excellent service
Helpful Report
Posted 3 years ago
Prompt delivery and no hassles
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Posted 3 years ago
Excellent service to Portugal. Quote including duty and freight was generated immediately and accurately online. The product was dispatched on the day of the order and delivered by courier a day earlier than indicated. Well done and thank you.
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Posted 3 years ago
Have exactly what we need. Answer emails quickly. Send goods immediately. Good value. You are now our main supplier.
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Posted 3 years ago
Great quick and efficient service
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Posted 3 years ago
Great machine! Fits nicely on my worktop and does what it should, lovely clean and pure water, always available. If only the refill beep didn't ring 26 times!
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Posted 3 years ago
Great company, products and customer service
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Posted 3 years ago
Installation was easy and free of problems. The waters flow is good but one week's use prevents further comment
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Posted 3 years ago
Easy-to-order Website. Speedy delivery of replacement filter cartridges. Good experience
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Posted 3 years ago
Always very efficient and helpful.
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Posted 3 years ago
Exemplary customer service - and good water filters too! Thank you.
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Posted 3 years ago
Great idea and I thought it was one of the most affordable filters on the market. The problem is, no matter how much I love it (and I do) it's just a silly, expensive machine. We have had to change the cartridges every 2 months and the water is not even that hard where we are. On top of that, there seems to be a never-ending fault with the 'fill tank' light. Customer service are helpful but it's just a bit endless with the problems. Maybe it might get fixed but this machine doesn't seem very robust.
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Posted 3 years ago
Had to chase order due to system problems, items were delayed. Staff were helpful and resolved issues
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Posted 3 years ago
Excellent customer service. Delivered the next day. We are really pleased with the product. We wish every company we have dealt with were as good as you. Thanks
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Posted 3 years ago
A very helpful and responsive company. Possibly not the cheapest but you pays your money and takes your choice.
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Posted 3 years ago
The package was in a terrible state but items inside ok. Could include which filter goes where 1 & 3 as they appear the same. I choose to collect the parcel from drop off point (Argo Oldbury)
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Posted 3 years ago
Excellent service and excellent product
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Posted 3 years ago
I have had really excellent service for every contact I have had with Osmio. They are readily available to give helpful advice and each person I have spoken with has been knowledgeable and able to give me clear answers to my questions. I have also been very happy with the tap and filter system I bought from them.
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Posted 3 years ago
Not happy
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Posted 3 years ago
very helpful, delivery of orders arrived on time.
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Posted 3 years ago
Osmio is rated 4.7 based on 3,315 reviews