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Osmio Reviews

4.7 Rating 3,240 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,240 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
The Osmio filter is really good and i had all the help i needed from Osmio re first descale / sanitise & filter change.
Helpful Report
Posted 3 years ago
This is my second Maxi inline filter, I didn't expect the first to last more than a few months due to the size and our water conditions, how wrong was I. it lasted over 12 months, sorry Osmio. I only changed it because of a slight deterioration in quality. The replacement was dispatched and was with me the next day excellent service, swapping over took seconds - thank you Osmio
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Posted 3 years ago
Perfect, exactly what I expected To after tastes better than the mineral bottles I was buying
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Posted 3 years ago
Great service and very fast delivery!
Helpful Report
Posted 3 years ago
Fast and efficient order/delivery service. High quality products
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Posted 3 years ago
Everything was ok.
Helpful Report
Posted 3 years ago
Excellent service as usual.
Helpful Report
Posted 3 years ago
Excellent service, an was order placed online in early afternoon, item was received late morning the next day
Helpful Report
Posted 3 years ago
I have no complaints about products I purchased which are filters. I am very pleased with my Coldstream system and the quality and taste of the water are brilliant. Delivery tho is not. DPD is the worst possible choice for the delivery company. They do not leave parcels in a secure location leave. They left the parcel with my neighbor which I do not want. The worse was the parcel was damaged on the delivery. The way it was damaged suggested that someone split the edge of the parcel to find out if there is something valuable to take. Luckily filters are packed well in tubes so there were not contaminated. I wish Osmio use a different delivery company.
Helpful Report
Posted 3 years ago
Good service.
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Posted 3 years ago
Great company providing a great service
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Posted 3 years ago
We have been using our Osmio filter for over two years and are very happy. We now do not need to buy expensive bottled water. We used to buy several 5 litre bottles a week. We are saving money and the helping the environment.
Helpful Report
Posted 3 years ago
Thanks for the reminder I needed to update my filters, dispatch was incredibly speedy and I received the products the next day.
Helpful Report
Posted 3 years ago
Fantastic product with amazing customer service, we have been using Osmio water filter (Osmio Zero Reverse) for over 5 yrs and never had any issue and changed filter twice a year. always recommended it to friends and family
Helpful Report
Posted 3 years ago
No issues. Purchasing was easy and the package arrived quickly. It's a little expensive but not desperate. One suggestion i have is to include a down-light around the spout on the machine so i can use it without turning the room lights on. It could come on when the dial is activated and go off once water stops dispensing or after 5-10 seconds?
Helpful Report
Posted 3 years ago
I was very pleased with how quickly you dealt with my queries and processed my order and am equally pleased with the product I've received.
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Posted 3 years ago
goods arrived the next day. i had a problem with one item and it was replaced with ease. nice to deal with a switched on company, for a change!
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Posted 3 years ago
Good price, excellent service and perfect delivery times
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Posted 3 years ago
Excellentl service -delivery instant what more could one ask
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Posted 3 years ago
Love the product. Just needs to have a 'how to set up guide'. There's one for the filters but took me a while to figure out the tap. If you don't get it right it leaks.
Helpful Report
Posted 3 years ago
Osmio is rated 4.7 based on 3,240 reviews