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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Lovely
Helpful Report
Posted 5 years ago
Brilliant quality and fantastic service
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Posted 5 years ago
Great prices and great customer service! Their systems are simply the best on the market, you can also rest assured that they keep spare parts in stock :)
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Posted 5 years ago
All 6 units I've purchased from these have been great
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Posted 5 years ago
I am delighted with my Hydrogas water cylinder. I have noticed a marked improvement in my wellbeing and have recommended to my friends
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Posted 5 years ago
Great service thank you
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Posted 5 years ago
I am always impressed the help Osmio's staff provides to its customers. Last time I dealt with them they were able to take back my D7 RO system back for checking paying for the postage and also providing me with a portable RO system for not letting me without a water purification system. I am sure not many companies would do that.
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Posted 5 years ago
Quick delivery, good communication - thank you!
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Posted 5 years ago
I have this filter for whole house to reduce smell of chlorine for bath and shower and refuce sediments before the softner. It worksgreat. Yiu can immediately perceive the difference. It last for me 12 month without issue. It was sufgestedby Osmio. Great technical support if needed .
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Posted 5 years ago
Good price, quick delivery
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Posted 5 years ago
We have had the system for 3 years with no end of unresolved issues. Now, to cap it all, Osmio won’t send an engineer out. We have to find a plumber and hope that he knows what to do. Seriously, don’t waste your money.
Helpful Report
Posted 5 years ago
Hi J Sandhu, you rang on Whatsapp and spoke to Mark. You have a 3 stage point of entry filter system and a 1" Baravados liquid softneer and a BMB NOva Pro 9 Stage Direct Flow RO installed to your fridge. The issues you told Mark were that the flow to the fridge is no longer good. That is because you have a 9 stage direct flow RO system which gives you about 1 litre per minute. It's a shame this was misunderstood before you purchased it because there are inferior inline filters that wouldnt impact the pressure and flow so much. There is an inverse relationship between water quality and flow as Mark expalined to you. Also, you were concerned your Liquid Softener wasd not taking liquid, but give this was installed in December 2019 and the level has gone down as we expected we saw this on the video call and the installation looked fine, there were no further questions from you. Since 2019 December we no longer offer any installations of maintenance services, and it was not predicted when yopu had us install it. Mark did offer to find you a plumber who would come and do this for you and sent you the manual/video for doing it yourself which most of our customers do this once it is plumbed in. You can have your plumber call Mark on 07852323666 if they are unsure what to do and it's a good idea to combine their visit with a annual boiler service and test gas safety too.
Posted 5 years ago
My requirements were handled by your representative in a professional and friendly manner. The product seems really good value and quality
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Posted 5 years ago
Almost perfect, absolutely the best solution if you want to avoid buying bottled water!
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Posted 5 years ago
Order received promptly. Tap is very stylish and easy to install. Adapted separate filtering system, all works very well.
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Posted 5 years ago
If this system is as good as their reverse osmosis kettle, I’ll be totally sorted. All they need to do now is bring out an equivalent to a Zip Tap or Qooker boiling hot water taps with a ceramic coated element.
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Posted 5 years ago
Very pleased with my Osmio hydrogen water bottle. It looks stylish and works perfectly. Also purchased the Vitafresh shower head, works very well, very pleased with it. Their website is very informative with video demonstrations. Product well packaged and delivery was very quick. Excellent service
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Posted 5 years ago
We have had the filter for just over a week and everything seems fine, fast delivery, cinch to install and operate, the water quality seems superb. So a very positive start lets hope it continues.
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Posted 5 years ago
easy to use
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Posted 5 years ago
Very happy
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Posted 5 years ago
Always a very good service from Osmio.
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Posted 5 years ago
Osmio is rated 4.7 based on 3,241 reviews