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Osmio Reviews

4.7 Rating 3,436 Reviews
93 %
of reviewers recommend Osmio
4.7
Based on 3,436 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 2nd August 2026
Christopher Rea
Osmio 5 star review on 3rd June 2026
Frankie Mensah
Osmio 5 star review on 19th April 2026
Ecaterina Dontu
Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
59
Anonymous
Anonymous  // 01/01/2019
“Wonderful service and excellent advice from Irina. Love my water filter. Beautiful and effective.”
Helpful Report
Posted 6 years ago
“Very slick and speedy service and the filter arrived on time as promised.”
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Posted 6 years ago
“Irene was very helpful in resolving the system problem. Her assistance out of office hours and assistance provided is highly appreciated”
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Posted 6 years ago
“I was very unsure which filter would fit on my shower so I emailed and phoned Osmio. Both times they were really helpful and directed me to the best filter for my needs - the inline vitamin C one. It works perfectly and my hair feels so soft - I love it!”
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Posted 6 years ago
“Good delivery service although I'm slightly disappointed that the filters aren't quite as effective against limescale as the product I used previously. .”
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Posted 6 years ago
“I couldn’t be happier with my system, instant filtered water whenever I want it and instant cups of tea too saving loads of energy. Well built, easier to use a great customer service too. I also bought a vitamin C shower head which is lush as well and a real bargain.”
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Posted 6 years ago
“Osmio have one of the best customer service professionals I've ever seen. I'm liking my Osmio Zero machine, especially the fact I can use it as a kettle as well. If I can suggest any improvements, I'd love to see main components made of metal/stainless steel rather than plastic. Especially the main rotating button (which feels very delicate and I'm afraid it might break/loosen up over time) and the dripping pad. I'd also prefer if the power cable was situated somewhere else (perhaps coming out from under the machine?) - at the moment I can't place the machine directly next to the wall, otherwise the cable would break. Also would be nice to have a slightly stronger magnet for the dripping pad.”
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Posted 6 years ago
“Filter for calcium and chlorine and the coldstream ceramic filter work well as described. Very helpful staff give advice and support as needed”
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Posted 6 years ago
“It’s a great product but needs filling regular maybe due to the fact we are a big family. I do think it could come out a bit faster as just trickles great what it does though ridding us of all the toxinshappy with it”
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Posted 6 years ago
“Communication channels were crystal clear and to the point Perfect”
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Posted 6 years ago
“An excellent RO filter/kettle. Very high quality machine as well as the filtered water (I have been measuring with my own testers). It does exactly what is says. The Osmio team appears very much enthusiastic about helping people to have better access to purified water, which is also greatly evident from the high end products. I definitely recommend Osmio Fusion (installed version) or Osmio D7 for households over 4 people, unless they do not mind to change the water in Osmio Zero few times a day.”
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Posted 6 years ago
“Exactly what I ordered thanks”
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Posted 6 years ago
“Osmio Zero arrived next day and in good condition. Excellent service”
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Posted 6 years ago
“Happy with my purchase. Highly recommended if you want clean water.”
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Posted 6 years ago
“Quick and efficient service - thanks”
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Posted 6 years ago
“Excellent product”
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Posted 6 years ago
“Delivered promptly and well packaged with clear instructions - particularly regarding Covid 19 precautions. Thanks”
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Posted 6 years ago
“Excellent customer service and always prompt delivery.”
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Posted 6 years ago
“Always very helpful so highly recommend”
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Posted 6 years ago
“The water cleanning cleanning has an impressive results of water cleanning. That’s why we have purchased it. However the instructions for an installation are very poor. We still can't make it work. It’s a pity!!”
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Posted 6 years ago
Osmio is rated 4.7 based on 3,436 reviews