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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
We bought the whole house system 18 months ago . Support from Osmio has always been quick and efficient, by email or phone call. We got the filter as my wife was getting skin problems only at home, which cleared whenever we went away.. They disappeared now we have the filter Very pleased with Osmio
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Posted 5 years ago
Good availability of spares and very efficient next day delivery.
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Posted 5 years ago
Quick replies to emails and attempts to resolve the issue.
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Posted 5 years ago
Great products a name you can trust. Excellent delivery service.
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Posted 5 years ago
Great products, good value for money, really efficient service.
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Posted 5 years ago
I have had amazing customer service each time I’ve contacted osmio. I highly recommend purchasing from this company as you have the comfort of knowing if you need any help at all you’re in safe hands...
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Posted 5 years ago
Great company with a great product. They went over and above board to help me coordinate a six items Osmio Zero buy. All good and product is really fantastic. Large savings a big plus on plastic bottles of water we used previously .
Osmio 5 star review on 13th February 2020
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Posted 5 years ago
Great product deliver extremely quickly. Very happy customer
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Posted 5 years ago
Prompt and exellent service next day delivery
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Posted 5 years ago
Everything went smoothly. Sales person was very helpful in answering my long list of questions. Very happy with the product
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Posted 5 years ago
We placed an order to replace filters for our Coldstream Sentry. The filters arrived before midday having placed order late the previous afternoon. An excellent product from an extremely reliable company. Recommended. Thank you. Peter Barford.
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Posted 5 years ago
Before purchase I spoke with the sales team at Osmio who were helpful during my selection process. The tap arrived next day, very well packaged so no damage.
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Posted 5 years ago
Had the Osmio Zero for a week now. Great taste and all of my family love the filtered water. We did not realise how nice the filtered water is compared to tap water. I have worked in the filtration industry for 8 years (Parker Domnick Hunter) and I’m impressed with the quality for a home work top system.
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Posted 5 years ago
The product is ok but the dpd (delivery service) are not good. Late delivery. They deliver nxt day beacause they are lazy to deliver at 1600 - 1700 and instead the status of delivery we not home, but I home waiting for delivery
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Posted 6 years ago
Arrived on time and does the job. Good company
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Posted 6 years ago
I emailed the company to enquire which filters i needed for my machine & received a prompt response with a link to the correct ones. Filters delivered quickly.
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Posted 6 years ago
Water filter was recommended to me by a family member who is very happy with theirs and I can see why-the difference in the taste is amazing (my teenage daughter is now drinking just water rather than strong squash) Very good customer service too and time taken to answer my very many questions! Cannot rate this company highly enough. Many thanks!
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Posted 6 years ago
Excellent customer service and super fast delivery. Have had the Zero running for just over a week and thoroughly delighted with it. Stand alone unit, easy to refill and change filters when needed. No plumbing necessary just plug and play. I love it!
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Posted 6 years ago
Excellent service, fast, efficient, helpful. I couldn't ask for better. Will definitely use again!
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Posted 6 years ago
Found an exact replacement for a Blanco tap which was leaking. Able to buy just the tap rather than the tap and filter unit, so much cheaper. All arrived next day so very pleased.
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Posted 6 years ago
Osmio is rated 4.7 based on 3,241 reviews