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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Price was cheaper than Amazon. Arrived by courier delivery the next day, which was free. Great service. Thank you.
Helpful Report
Posted 5 years ago
Very helpful and efficient customer service when I rang for advice on what I might need. Quick delivery. Just waiting for the plumber to install it! Thank you
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Posted 5 years ago
Love the kind and professional help and service! Perfect!
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Posted 5 years ago
Fast delivery and easy order process.
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Posted 5 years ago
Excellent product. Made a profound difference in the quality of my domestic water quality. A++
Osmio 5 star review on 2nd November 2020
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Posted 5 years ago
Love my Zero RO machine..just ordered spare filters, superfast dispatch and delivery.
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Posted 5 years ago
The product turned up on time, however once again the connector of the filter was missing, so we cannot fit the filter.
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Posted 5 years ago
Installation instructions could have been easier to interpret.
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Posted 5 years ago
Really pleased with all the water and reverse osmosis products I have bought from you to date.
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Posted 5 years ago
Wonderful service, returned a product I was unhappy with and have replaced it with no trouble at all. Love my Big Berkey. Excellent service all round. Will recommend.
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Posted 5 years ago
Excellent service, as always.
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Posted 5 years ago
Orders for filters always despatched promptly.
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Posted 5 years ago
Livraison rapide emballage niquel ! Travail de PRO !
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Posted 5 years ago
I like the bottle and the hydrogen generating effect is excellent. However, I think the glass bottle I hit was not very nicely shaped that it keeps leaking water when I drink from the bottle . For 200 pounds, I would expect better than that.
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Posted 5 years ago
I had questions and they were very helpf at Osmio to help me make the right choice of product. More over when I had a problem with the delivered item they were so quick to resolve the issue. Great service. Thanks
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Posted 5 years ago
Excellent customer care, prompt delivery and very good products.
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Posted 5 years ago
I preordered a Big Berkey. I was kept up to date on when the order would arrive, offered a refund when it was delayed (which I declined) and informed when they had arrived in the country and again when shipped to me. They also had a great price.
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Posted 5 years ago
Excellent customer service very helpful
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Posted 5 years ago
I was really happy with the service from Osmio. Having pre-ordered an item that wasn't yet in stock they were really good with communicating the order's progress with me throughout and my products arrived safe and well on the day they were due. Definitely recommend this company!
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Posted 5 years ago
I've been thinking about installing a RO system in my home for some time. I am concerned about the poor state of treated mains tap water. I keep tropical fish as a hobby, and mains water contains to much nitrate for healthy aquarium fish and plants. I found Osmio when watching RO videos on Youtube. I particularly liked the Osmio instructional films. I followed this up with a few calls with their very helpful customer services. I have now purchased and installed the HT+ Home & Office system. Very straight forward install. Getting plenty of pure water. Very happy with the results of my Osmio RO system and would definitely recommend Osmio Solutions Ltd.
Helpful Report
Posted 5 years ago
Osmio is rated 4.7 based on 3,241 reviews