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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Polite, professional and considerate company. Very knowledgeable and always willing to go the extra mile to support you. Repeat customer.
Helpful Report
Posted 6 years ago
An absolutely excellent service!
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Posted 6 years ago
On purchasing the Osmio showerhead, I decided the holes in the showerhead are far too small only allowing a spray to be projected with little force. I am now having to look for a cheaper showerhead simply to replace the cap but this would otherwise be unnecessary if the holes were larger, to accomodate the filtered water but also maintain a half decent water pressure.
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Posted 6 years ago
Thank you.
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Posted 6 years ago
Been using for 3 years all fine.
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Posted 6 years ago
Good part good service
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Posted 6 years ago
Good part good service
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Posted 6 years ago
Tri Flow tap being fitted today. Service and supply very good and will recommend if asked.
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Posted 6 years ago
The water has never tasted of bleach since it was fitted
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Posted 6 years ago
Excellent help
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Posted 6 years ago
I needed advice on which water softening system to buy and Irena could not have been more helpful. Great company.
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Posted 6 years ago
2 tap within 2years as thefirst one was leaking as I couldn’t get spare part i was told to order another tap so was disappointed. It would of been cost effective if they sold the parts with the taps as well as taps.
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Posted 6 years ago
Efficient service. Water from the Hydrogen Water Bottle tastes great.
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Posted 6 years ago
Great service from Osmio. You can rest assured that you'll get and enjoy a high quality filtering device. No more plastic bottles at last! :) Thank you Osmio!
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Posted 6 years ago
Initially sent wrong colour tap, but corrected this and the new tap arrived the next day. Excellent customer service .
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Posted 6 years ago
Called to place an order and although orders cannot be placed over the phone. The lady was very helpful and sent the correct link via email. Order was easy and delivery quick
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Posted 6 years ago
Very good customer service on technical queries. Super speedy despatch of order. Very impressed and recommend to everyone
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Posted 6 years ago
Lots of good info to help my decision making.Easy ordering. Next day delivery and excellent communication by carrier.Goods received in tact and very well packaged.Instructions easy to follow and video helpful.Assembly straightforward. All working well. Thank you.
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Posted 6 years ago
I recently contacted customer services to order replacement water filters. I was advised that phone orders were no longer available and to go to the web site. I explained that I was unsure what to order and the adviser gave me the details and forwarded the exact filters I should buy. Excellent service and the filters arrived ver promptly.
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Posted 6 years ago
Brilliant
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Posted 6 years ago
Osmio is rated 4.7 based on 3,241 reviews