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Osmio Reviews

4.7 Rating 3,414 Reviews
93 %
of reviewers recommend Osmio
4.7
Based on 3,414 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 2nd August 2026
Christopher Rea
Osmio 5 star review on 3rd June 2026
Frankie Mensah
Osmio 5 star review on 19th April 2026
Ecaterina Dontu
Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
59
Anonymous
Anonymous  // 01/01/2019
“Excellent service as usual.”
Helpful Report
Posted 3 years ago
“Excellent service, an was order placed online in early afternoon, item was received late morning the next day”
Helpful Report
Posted 3 years ago
“I have no complaints about products I purchased which are filters. I am very pleased with my Coldstream system and the quality and taste of the water are brilliant. Delivery tho is not. DPD is the worst possible choice for the delivery company. They do not leave parcels in a secure location leave. They left the parcel with my neighbor which I do not want. The worse was the parcel was damaged on the delivery. The way it was damaged suggested that someone split the edge of the parcel to find out if there is something valuable to take. Luckily filters are packed well in tubes so there were not contaminated. I wish Osmio use a different delivery company.”
Helpful Report
Posted 3 years ago
“Good service.”
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Posted 3 years ago
“Great company providing a great service”
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Posted 3 years ago
“We have been using our Osmio filter for over two years and are very happy. We now do not need to buy expensive bottled water. We used to buy several 5 litre bottles a week. We are saving money and the helping the environment.”
Helpful Report
Posted 3 years ago
“Thanks for the reminder I needed to update my filters, dispatch was incredibly speedy and I received the products the next day.”
Helpful Report
Posted 3 years ago
“Fantastic product with amazing customer service, we have been using Osmio water filter (Osmio Zero Reverse) for over 5 yrs and never had any issue and changed filter twice a year. always recommended it to friends and family”
Helpful Report
Posted 3 years ago
“No issues. Purchasing was easy and the package arrived quickly. It's a little expensive but not desperate. One suggestion i have is to include a down-light around the spout on the machine so i can use it without turning the room lights on. It could come on when the dial is activated and go off once water stops dispensing or after 5-10 seconds?”
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Posted 3 years ago
“I was very pleased with how quickly you dealt with my queries and processed my order and am equally pleased with the product I've received.”
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Posted 3 years ago
“goods arrived the next day. i had a problem with one item and it was replaced with ease. nice to deal with a switched on company, for a change!”
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Posted 3 years ago
“Good price, excellent service and perfect delivery times”
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Posted 3 years ago
“Excellentl service -delivery instant what more could one ask”
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Posted 3 years ago
“Love the product. Just needs to have a 'how to set up guide'. There's one for the filters but took me a while to figure out the tap. If you don't get it right it leaks.”
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Posted 3 years ago
“Very honest and effective company, obviously super happy with their service and products. Sadly prices are rising for their equipment, but there is nobody on the market like them. Will be using.”
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Posted 3 years ago
“Quick and speedy delivery. We live in Portugal and were surprised of how fast it reached us, within a week, and taking into account it was around new-years' makes it even more impressive. We use the reverse osmosis machine for four years now, and are very happy with the taste and quality of the water. Thanks a lot!”
Helpful Report
Posted 3 years ago
“Pronmpt delivery as promised.”
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Posted 3 years ago
“Very quick service and the product works well.”
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Posted 3 years ago
“Great company selling fantastic products.”
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Posted 3 years ago
“The replacement grub screw came very quickly So I was able to change my tap washer without too much delay”
Helpful Report
Posted 3 years ago
Osmio is rated 4.7 based on 3,414 reviews