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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Rubbish! Manufacturers can stick up there's. I spent so much money. After few months doesn't work anymore. I've tried everything, water is leaking. Damn you all. I curse that money you took from me!
Helpful Report
Posted 3 years ago
Rang for advice and got great information... ordered online and received good two day later...excellent service..
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Posted 3 years ago
Excellent company. I love the tap filter system as the water tastes great when it contains no chlorine. The customer service has always been really helpful, quick and detailed, and I think the prices are reasonable too. I would highly recommend this company and it’s products.
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Posted 3 years ago
As usual, a smooth and successful service. These water filters are literally life savers. Wouldn't want to be without them.
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Posted 3 years ago
Always very pleased with the service from Osmio!
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Posted 3 years ago
Osmio benchtop reverse-osmosis filter is a game changer, we recently had an issue due to the London water clogging it up, we were lost without it, ordering bottled water which by the way never tastes as good. After 18 months of heavy use we were asked to return if for inspection and the Osmio team descaled it, replaced a major part and returned it FREE OF CHARGE !! Best water, best service thanks !!!
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Posted 3 years ago
Very easy to use
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Posted 3 years ago
The gravity filter itself is not as sturdy as it looks. The worst part are the filters. They turn green in matter of weeks. Literally we have them growing algi. Which doesn’t make it last long. Would not recommend it.
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Posted 3 years ago
The despatch of our order was very prompt. Thank you.
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Posted 3 years ago
Very helpful on the phone
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Posted 3 years ago
Always there amazing help.
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Posted 3 years ago
I was not sure what filter I needed so I contacted Osmio by e mail and they were very helpful in assessing my requirements. The order was easy to place on line and the items were received within a few days. Would have been sooner but the courier made an error but it arrived the following day ok.
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Posted 3 years ago
Good product easy to install and change filters. Does what is says in the tin. Satisfyed whith the filters exelent product. I am using Osmio niw 4 years.
Helpful Report
Posted 3 years ago
I ordered water filters on 9th May and paid as they were showing as in stock. However, they weren't in stock and I waited almost 3 months for delivery. The staff did keep me informed, but the website does need to be checked for correct info,as it was really frustrating waiting that long when my filters had run out.
Helpful Report
Posted 3 years ago
Easy to use platform, good product description, helpful videos/manuals and a simple checkout process. An online business with the customer ‘in mind’.
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Posted 3 years ago
Excellent customer service , extremely quick delivery. A great company .
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Posted 3 years ago
Firstly the boring stuff: The Osmio Zero arrived fast, was well packaged and came with great documentation for an easy setup. (The first set of filters come pre-installed) The machine itself works faultlessly and has replaced our regular water filter jug and kettle. I can't comment on filter life yet, but I do think the water quality seems good. At any rate, this is a very neat solution that worked better in our situation than a plumbed-in reverse osmosis system... Overall 5/5
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Posted 3 years ago
I am impressed with osmium because the people on the phone are polite and knowledgable and generous with their time.
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Posted 3 years ago
Absolutely excellent product. I’ll definitely be purchasing from you again.
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Posted 3 years ago
Great service. Thank you.
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Posted 3 years ago
Osmio is rated 4.7 based on 3,241 reviews