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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
bought a replacement filter set for my Osmio Zero - easy to order, and dispatched quickly. Wasnt that well packed, and it is a shame the company dont offer a recycling scheme for their filter pack.
Helpful Report
Posted 3 years ago
There is no way to know how much of the product is left so can't be sure when to replace the filters. A transparent container would help
Helpful Report
Posted 3 years ago
I put the new filters in the machine worked for a very short time then the machine blow up so now I have new filters and ones i just put in but no machine that works a waste of over £400 as the machine now doesn’t work and I have a spare set of filters that I now don’t need so do I send the machine back and say I only had it 4 months before it blows itself up on the inside so seems cheaply made machine too me and so probably not worth replacing
Helpful Report
Posted 3 years ago
I have used Osmio for a number of years now and have always found the technical advice and support to be first class.
Helpful Report
Posted 3 years ago
Had an Osmio PRO-III-XL Ultimate Whole House Water Filter System fitted 2 years ago with an Osmio MaxiSoft Non-Salt Softener 1" BSPP Female - 90 LPM. It has performed very well for us and has been installed really well by our local plumber at the mains source in our garage (by the laundry). It works well and they have been quick to provide support when needed - like how do you know with is a GAC/KDF filter and which is the Active Ceramics as they are both in similar canisters. It would be good if they did it a different colour or has an imprint on it which it was. Putting that aside no issue. The 3 Year Active Ceramics cartridge replacement is the steepest cost you have. Would be great of they got that to a sub GBP200 level. Other than that good support and help and so far product has stood up to 2 years of use. in a 4 Bed / 4 Bath townhome.
Helpful Report
Posted 3 years ago
I ordered 2 water filter cartridges and they arrived promptly the next day. Very pleased with the service.
Helpful Report
Posted 3 years ago
Every time I call Osmio for help I receive all the assistance I need and without long waits. Everyone I have spoken to is knowledgeable and fully acquainted with the products I’ve bought from Osmio. I wish every company was like Osmio.
Helpful Report
Posted 3 years ago
Good company. The Sanitiser I bought is great. An absolute must for anyone with eczema or contact dermatitis issues. Fast delivery and on time. Can't complain and would recommend.
Helpful Report
Posted 3 years ago
Sarah was very helpful in checking the last date I bought the filters for my whole house water filter and emailing me an invoice. Best of all the filters arrived next day. Thank you so much for such a great company which cares about what it’s doing
Helpful Report
Posted 3 years ago
Great service, personally find the reminder emails when new filters due quite handy and a nice touch
Helpful Report
Posted 3 years ago
Looks like a good product. V quick delivery. Thanks.
Helpful Report
Posted 3 years ago
Brilliant machine. Water taste's great.
Helpful Report
Posted 3 years ago
Quality company using a quality courier to delver a quality product.
Helpful Report
Posted 3 years ago
Fast delivery, works perfectly, thumbs up.
Helpful Report
Posted 3 years ago
As always this company is outstanding in their communication and speed.
Helpful Report
Posted 3 years ago
Osmio is consistently good and when issues arise do their best to resolve the situation for all concerned.
Helpful Report
Posted 3 years ago
I am a retired water softener sales/installation plumber, with 40yrs experience with water softeners. Although I can still get my normal trade terms, they were still not priced as low as the retail cost of the Osmiowater unit that I now have. I have found no difference between the quality or performance of this unit to most of the softeners on the market. It's early days yet to test its longevity, but I can happily recommend the Osmiowater unit, based on my experience. Peter Allen, ( Flowsoft Watercare)
Helpful Report
Posted 3 years ago
Excellent products and excellent service and support
Helpful Report
Posted 3 years ago
I was very pleased with my purchase, everything I ordered was contained within the box, all parts fitted together well, with no leaks.
Helpful Report
Posted 3 years ago
The service was outstanding, placed the order over the weekend and received confirmation Monday morning that the part was on its way. It arrived Tuesday. This saved me buying a new fridge so very grateful. Would recommend highly. Thank you.
Helpful Report
Posted 3 years ago
Osmio is rated 4.7 based on 3,241 reviews