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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Very helpful customer service. And am extremely happy with the product.
Helpful Report
Posted 3 years ago
Excellent service very speedy delivery and items always seem to be in stock.
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Posted 3 years ago
Finally, a non-invasive water filtering system for my house, the water tastes great, it's extremely easy to use and refill, and the 4 different temperatures available means that I no longer need a kettle on my kitchen top.
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Posted 3 years ago
The product just works simple to use simple to install. Really helpful staff.
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Posted 3 years ago
Free Speedy delivery, easy to fit, really improves the water taste. Great price as it last at least 12 months.
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Posted 3 years ago
Simple ordering process and speedy delivery.
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Posted 3 years ago
The filters are good. I can tell the difference between water filtered with osmio filters and the same unfiltered water. The only brand which provides test results of the water filtered trough their filters. This should be advertised to put an end to all the mindless plastic bottle use . Not to mention how much cheaper it is.
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Posted 3 years ago
Good website, easy to find the correct items. Checkout was smooth, shipping and tracking work well.
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Posted 3 years ago
Quick service excellent products
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Posted 3 years ago
What can I say? They just work, also easy to fit. All good.
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Posted 3 years ago
Osmio products are generally founded on good ideas but I find their products over-priced. The in-line shower filter I bought recently was £59 and is made entirely of plastic; no metal, so the durability of it for the price is questionable. the replacement Vitamin C cartridges are similarly extortionately priced for what they are: a small plastic housing with very cheap to buy ascorbic acid powder inside. And yet they are £35 for three. I honestly think Osmio could put more of an emphasis on people over profit.
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Posted 3 years ago
Product arrived very quickly nicely packed. Spot on!
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Posted 3 years ago
Brilliant Customer support Service!
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Posted 3 years ago
Hi had the pleasure of speaking with Mark in order to get the best product to suit my needs and found him to be very experienced, professional and helpful. We established what was required and it arrived well packaged and on time. I would highly recommend Osmio and will be an ongoing regular customer.
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Posted 3 years ago
As a family, we are very happy with our Osmio . The installation was a bit of issue for us due to where we wanted it to be housed but actual installation is very easy. It has worked brilliantly for the last 12 months. We use it for drinking water and also for hot drinks. We have just replaced filters which was a pretty straightforward process.
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Posted 3 years ago
Good service very helpful advice.
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Posted 3 years ago
I am a cutomer of osmio since 2017 , from my point of view i have osmio zero water purifier which is 3+ year old i would recon you should come up with something like buy back , gettingrid of old system with new one with discount.
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Posted 3 years ago
My MaxiFlow order was delivered promptly and the plumber had no problems installing it.
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Posted 3 years ago
I have not used it yet. I am making sure I really understand the system. The instructions are very clear and there is a really good video where George Wiseman unpacks and sets up the system for a couple of buyers. The demonstration is unedited so one gets great examples of the uncertainties thrown up by the prospective buyers. If I don’t lose my nerve I plan to make the lye this evening then start using it. My brother in NZ has been using his system for a couple of months now. His wife finds she no longer suffers from dry eyes, her skin has improved and both are sleeping very well. Most importantly my brother is beginning to experience a lessening of the excruciating post herpetic pain he has suffered since getting shingles several years ago. It is early days for the post herpetic thing; can only wait to see if the progress continues.
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Posted 3 years ago
I still have not received my order places 3 weeks ago.
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Posted 3 years ago
Osmio is rated 4.7 based on 3,241 reviews