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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Replacement filters for Osmio Zero arrived overnight via Dpd. Easy to install. Just follow the YouTube video I did the sanitisation process before, takes less than an hour in all.
Helpful Report
Posted 3 years ago
Customer service is very good, and answers to questions are quick and helpful, I can happily recommend this company. As for the Osmio Genesis, I'm very pleased with it and seeing improvement in health after only 2 weeks or so. At the very least it's keeping me hydrated, because I can drink molecular hydrogen water but I've always struggled to drink plain water as it makes me feel nauseous. The interesting thing is that hydrogen water tastes just like water, but for whatever reason I can drink lots of it and even start craving it. I feel generally healthier on it ('lighter and clearer') and more energetic. It's subtle, but I'm very happy with my purchase and will buy/rent the Osmio Infinity when I can afford it. My son reports he's experienced a reduction in inflammation and better exercise recovery since taking it.
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Posted 3 years ago
Very good customer service and excellent product
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Posted 3 years ago
Product arrived promptly & as described.
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Posted 3 years ago
UV light bulb order dealt with very quickly, very much appreciated.
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Posted 3 years ago
This is the 3rd time I have placed an order with Osmio. It is always an easy process & any questions I have are answered fast & efficiently. The best customer service I have had from any company.
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Posted 3 years ago
Very good service , helpful support. Product so far working well.
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Posted 3 years ago
The Osmio water filter works well for me. My only regret is my inability to dispose of the filters in an eco friendly way. I cannot use a hacksaw to dismember them hopefully the innovative company will find an answer to this problem.
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Posted 3 years ago
Very prompt delivery
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Posted 3 years ago
Ordered and delivered in double quick time.
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Posted 3 years ago
The customer service is excellent. all my experiences with Osmio have been of a very high standard. Thank you!
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Posted 3 years ago
Good product
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Posted 3 years ago
Osmio really get water filters and are helpful and with a large product range at good prices.
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Posted 3 years ago
The team are very friendly and prompt to reply to my emails. I am very happy with the service all round, the speed of return for a machine to be serviced was so fast and helpful for me.
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Posted 3 years ago
Love my water filter - great service and very helpful with set-up. Good to know I am drinking safe water. Thank you
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Posted 3 years ago
Superb service, very helpful. Great find!
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Posted 3 years ago
All the equipment arrived in good order, and I'm now waiting for a plumber to come and install it.
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Posted 3 years ago
Osmio customer service is excellent, you can always get through to someone right away and they are really helpful with any sort of query. We’ve had an Osmio Zero stand-alone system for several years now and can thoroughly recommend it.
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Posted 3 years ago
Very good service
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Posted 3 years ago
Brilliant customer service.very quick response and acting.
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Posted 3 years ago
Osmio is rated 4.7 based on 3,241 reviews