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Osmio Reviews

4.7 Rating 3,315 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,315 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 5th May 2026
Krzysztof Zmyslony
Osmio 5 star review on 4th May 2026
Susan Startin
Osmio 5 star review on 4th May 2026
Susan Startin
Osmio 5 star review on 19th April 2026
Ecaterina Dontu
Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
60
Anonymous
Anonymous  // 01/01/2019
I still didn't receive the item. I ordered the black osmio zero but I noticed that you sent the white one.
Helpful Report
Posted 5 years ago
the service was outstanding. Quick delivery on time as stated. The product was amazing. I added some water and a few spoons of salt and I had my cleaning solution after 5 minutes. It worked just as advertised on the video. I will recommend this product to my family and friends. Loving OSMIO
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Posted 5 years ago
Notwithstanding some crazy logistics complexity linked to Brexit, the Osmio team was very reactive and customer oriented, and I managed to receive my filters in the end! Thanks a lot!
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Posted 5 years ago
great and speedy service
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Posted 5 years ago
Excellent service and the Osmio Zero is a brilliant machine. Made such a difference to the taste of our drinking water. Highly recommended.
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Posted 5 years ago
Great service. Fast delivery and the team are always very responsive to questions.
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Posted 5 years ago
Product works- new filters arrived promptly, dribbling water outlet a bit annoying but not a showstopper. Ditto the hottest of the hot water settings not hot enough to make decent tea with tea leaves- it has to be a rolling boil and that's not possible. However as a decent solution to the surprisingly nasty water down here in the southwest it works well, it saves money and a huge amount of plastic waste.
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Posted 5 years ago
First-class professional service
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Posted 5 years ago
The service is great and the staff is very helpful. Unfortunately I bought a Berkey travel gravity water system, the first one had a dent, the second one had a physical hole. I am now waiting for a replacement. Very disappointed, £275 is the cost of the Berkey. The staff is helpful about the problem.
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Posted 5 years ago
very good cust service they were able to confirm from their records type of filters needed and the optimum replacement cycle
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Posted 5 years ago
Excellent ervice the whole way!
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Posted 5 years ago
First class service, prompt delivery. Product is excellent bought for my mother who is 74 to help her with her recovery from a recent illness.
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Posted 5 years ago
Great product! would definitely recommend it!
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Posted 5 years ago
We live in a “hard water” area. We have been using Osmio filters for a few years, now our water tastes like bottled water.
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Posted 5 years ago
This has very quickly become something that we use all the time - in fact, the kettle hasn't been used since we bought it, and we are very happy with the ease of use, convenience, etc. as well as the improved water quality. A very good buy!
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Posted 5 years ago
Great service and superb after purchase care helping with customs issue post Brexit..
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Posted 5 years ago
Do what they say on the website. What more can I ask for.
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Posted 5 years ago
Very easy to deal with.
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Posted 5 years ago
Interesting product line you don't find elsewhere.
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Posted 5 years ago
Two staff members [Jade and Sharon ] were really helpful in resolving my problem with replacing water filters for a slightly older reverse osmosis water filter model . Sharon went an extra mile in sending me a link to prevent the problem recurring next year, which I hugely appreciated. Thanks Team !
Helpful Report
Posted 5 years ago
Osmio is rated 4.7 based on 3,315 reviews