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Osmio Reviews

4.7 Rating 3,311 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,311 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 5th May 2026
Krzysztof Zmyslony
Osmio 5 star review on 4th May 2026
Susan Startin
Osmio 5 star review on 4th May 2026
Susan Startin
Osmio 5 star review on 19th April 2026
Ecaterina Dontu
Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
60
Anonymous
Anonymous  // 01/01/2019
Easy process from start to Finnish
Helpful Report
Posted 5 years ago
Osmio is working very will and no complaints so far.
Helpful Report
Posted 5 years ago
Distilled water fast. Kettle bottom of unit requires cleaning approx 3 cycles. Jug caps causes drips onto top and front. Leave off and adjust spout to avoid this or fit plastic tube to feed drips directly to jug. Better if hot water used for reduced cycling time.
Helpful Report
Posted 5 years ago
Osmosis water when fitted and allowed to settle into your living arrangement is the most beautiful water to drink it’s amazing! We did have a few technical issues when first installed with water pressure but with advice from osmosis it’s working perfectly now !
Helpful Report
Posted 5 years ago
Very good service and professional
Helpful Report
Posted 5 years ago
Verg Good service
Helpful Report
Posted 5 years ago
Incredible & professionalteam of people in sales & after sales. Took only minutes to answer question via email Water filter - top of the range with the most beautiful taste Thanks Osmio!
Helpful Report
Posted 5 years ago
order completed and arrived very quickly, exelent products
Helpful Report
Posted 5 years ago
Fantastic products! Arrived quickly too. We are also so pleased with the customer service. We had a slight issue with our water filter, they went above and beyond to help us! Thank you so much for being a great company!
Helpful Report
Posted 5 years ago
Good website, easy shopping, with clear descriptions. Prompt delivery and well-packaged.
Helpful Report
Posted 5 years ago
Original, via web chat, advice was great and now had 2 deliveries, both the next day!
Helpful Report
Posted 5 years ago
Very good quick response, arrives on time, could not ask for better service
Helpful Report
Posted 5 years ago
Excellent customer service and efficient delivery. Thanks
Helpful Report
Posted 5 years ago
What a fantastic company. Really helpful in checking that I had exactly what I needed. Only a small order of service parts for a tap, under £50 but it felt like they really cared. Thank you.
Helpful Report
Posted 5 years ago
The unit makes RO water, which is great. The ‘100’C’ water is only able to make a cup of tea at 85’C unless you run two lots of cups of hot water through the machine first, which is very wasteful, which is a real shame given the unit is meant to help to save water.
Helpful Report
Posted 5 years ago
good service with this company and very helpful
Helpful Report
Posted 5 years ago
The water purifier works well, but I have to say that I follow the instructions regarding changing the filters implicitly even to the extent of changing your rubbish tap connection, but I always have to wait 2 to 3 weeks before the air bubbles are removed from the system, and water flows properly.
Helpful Report
Posted 5 years ago
My wife complained about the taste of the water in our area. So I fitted an Osmio filter. No more company's. It is true what is said. " A happy wife means a happy life". Thank you Osmio.
Helpful Report
Posted 5 years ago
We wanted to reduce plastic and to filter chlorine and oestrogen. We purchased the Osmio Zero Reverse Osmosis System. It is small; important as we have a tiny kitchen. The Osmio looks good and is so easy to use. The water tastes much better than tap water. Family members will be purchasing the machine in the near future.
Helpful Report
Posted 5 years ago
The new filters were different and you supplied new connectors. These were not fit for purpose for 2 reasons: They were non directional. They pointed in whatever direction they pointed when tightened. They leaked. Fairly important this one! Apparently we could add PTFE tape to solve this. I have this item, but as it was my dad who was a plumber, not me, I have failed to make this substance work. This time was no different, lots of water on the floor. However; after the useless originals, a new set of fittings was supplied in 24 hours. These solved all issues. I felt that I was still a bit lucky, because the fittings are much bigger than the originals, which were "tight" and although it appeared that this would mean that I still wouldn't have a working product, a few pipe movements (no new cutting) produced success.
Helpful Report
Posted 5 years ago
Osmio is rated 4.7 based on 3,311 reviews