Osmio Reviews

Name: Osmio
Address: Eternal Lake Nature Reserve, Salt Lane, Cliffe, Kent
Rating: 4.72

4.7 Rating 3,363 Reviews

93 %

of reviewers recommend Osmio

4.7

Based on 3,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic products! Arrived quickly too. We are also so pleased with the customer service. We had a slight issue with our water filter, they went above and beyond to help us! Thank you so much for being a great company!”

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Posted 5 years ago

“Good website, easy shopping, with clear descriptions. Prompt delivery and well-packaged.”

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Posted 5 years ago

“Original, via web chat, advice was great and now had 2 deliveries, both the next day!”

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Posted 5 years ago

“Very good quick response, arrives on time, could not ask for better service”

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Posted 5 years ago

“Excellent customer service and efficient delivery. Thanks”

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Posted 5 years ago

“What a fantastic company. Really helpful in checking that I had exactly what I needed. Only a small order of service parts for a tap, under £50 but it felt like they really cared. Thank you.”

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Posted 5 years ago

“The unit makes RO water, which is great. The ‘100’C’ water is only able to make a cup of tea at 85’C unless you run two lots of cups of hot water through the machine first, which is very wasteful, which is a real shame given the unit is meant to help to save water.”

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Posted 5 years ago

“good service with this company and very helpful”

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Posted 5 years ago

“The water purifier works well, but I have to say that I follow the instructions regarding changing the filters implicitly even to the extent of changing your rubbish tap connection, but I always have to wait 2 to 3 weeks before the air bubbles are removed from the system, and water flows properly.”

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Posted 5 years ago

“My wife complained about the taste of the water in our area. So I fitted an Osmio filter. No more company's. It is true what is said. " A happy wife means a happy life". Thank you Osmio.”

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Posted 5 years ago

“We wanted to reduce plastic and to filter chlorine and oestrogen. We purchased the Osmio Zero Reverse Osmosis System. It is small; important as we have a tiny kitchen. The Osmio looks good and is so easy to use. The water tastes much better than tap water. Family members will be purchasing the machine in the near future.”

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Posted 5 years ago

“The new filters were different and you supplied new connectors. These were not fit for purpose for 2 reasons: They were non directional. They pointed in whatever direction they pointed when tightened. They leaked. Fairly important this one! Apparently we could add PTFE tape to solve this. I have this item, but as it was my dad who was a plumber, not me, I have failed to make this substance work. This time was no different, lots of water on the floor. However; after the useless originals, a new set of fittings was supplied in 24 hours. These solved all issues. I felt that I was still a bit lucky, because the fittings are much bigger than the originals, which were "tight" and although it appeared that this would mean that I still wouldn't have a working product, a few pipe movements (no new cutting) produced success.”

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Posted 5 years ago

“Easy to order online, reasonable price and prompt delivery. Will recommend”

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Posted 5 years ago

“Excellent customer service, on the ball and ethical. Sadly the product, which is not cheap, may be overly complicated, to its own detriment.”

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Posted 5 years ago

“Excellent service but the filters are a little pricey”

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Posted 5 years ago

“Only a small order but it arrived on time and was all correct. Super service.”

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Posted 5 years ago

“Osmio water provided an excellent service in replacing a part for my water filter. All people I spoke with helpful and polite and replaced the part under guarantee which I hadn't realised was possible. They returned calls and emails quickly and efficiently. Thank you for your good service. B Gibson”

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Posted 5 years ago

“Quick delivery and great communication”

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Posted 5 years ago

“Just replacement filters for Osmio water order and next day they arrive no posting fees. Great company answer any questions, can't speak highly enough of them.”

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Posted 5 years ago

“Great selection, good information, fast delivery.”

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Posted 5 years ago

Osmio is rated 4.7 based on 3,363 reviews