Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,207 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,207 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Original Organics 5 star review on 12th April 2025

Violeta Askeloviciene

Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

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English

“Item very suitable for the job.”

Helpful Report

“After a delay in shipping my order, and then receiving 2 damaged water butts, Gutter Mate redeemed themselves by shipping a replacement water butt within 2 days. Polite and responsive customer service would be a reason why i would use Gutter Mate again.”

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“Prompt delivery, excellent bokashi bran!”

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“Gutter Mate were able to supply the worms for my womery. However I think the written instructions for the wormery were poor and shpuld give better information.”

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“The water butt arrived as ordered and fitted together without too many hitches. My only worry is that the feed pipe thread will not be strong enough to form a water tight seal with the neoprene washer provided. It is probably designed to prevent damage to the polypropylene tank by over-tightening of the bulkhead. Time will tell!”

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“Product arrived promptly.”

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“Quick delivery and good price”

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“The wormery we ordered was delivered quite quickly and wasn't too difficult to assemble with the help of the video instructions. Although it was a cold day when we received the wormery the worms were in a healthy state. Our only minor criticism would be that there wasn't enough coir bedding provided. However all seems well a fortnight since the wormery was put into use.”

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“Prompt correspondence and delivery. Product exactly as we expected and easy to install.”

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“Very helpful when I had question about the product, and phoned back with a result. Thank you.”

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“good service”

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“The wormery that we ordered came on time and was exactly what we required.Was very impressed with product and service.”

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“Delivered on time great product thank you”

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“Great selection of water butts and quick and easy payment 😀. Delivery was trackable at all times. They arrived on time and nicely packaged. Overall a pleasure doing business with your company 😁”

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“I ordered a water butt @£35. The tap does not fit the hole-the screw is far too short to get it in. Consequently the water butt is unusable. Can you send a better tap please?”

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“What I ordered and what I received, were as stated, very happy with products.”

Original Organics 5 star review on 6th February 2018

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“I have bought neither a gutter nor a mate recently, however all of the procurement processes that have entered into recently were at an acceptable price, have been delivered in sound condition, fit for purpose and in a timely fashion. I am therefore confident that whatever I bought from Gutter Mate was outstanding.”

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“Very slow delivery and no updates on when delivery could be expected.”

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“My water butt stand has made me incredibly happy 😆”

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“The wormery I orders came promptly, with clear assembly instructions. The online assembly video was also very clear”

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Original Organics is rated 4.2 based on 1,207 reviews