Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,250 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

Write Your review

Tell us how Original Organics made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Original Organics 5 star review on 13th June 2025

Gail

Original Organics 5 star review on 12th April 2025

Violeta Askeloviciene

Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service, great delivery, great product and the instruction video made this easy to make sure there was no problems”

Helpful Report

“We have a big household and food waste is a bit of a problem, especially in the Summer. So far the bokashi bin is working well, and the general kitchen bin is much cleaner and less smelly. It has taken us 3 weeks to fill the first bin from a family of 7, and I have had 6 cups of "plant food" from it. Great idea :-)”

Helpful Report

“Delighted to get my bokashi bin order from them”

Helpful Report

“Item very suitable for the job.”

Helpful Report

“After a delay in shipping my order, and then receiving 2 damaged water butts, Gutter Mate redeemed themselves by shipping a replacement water butt within 2 days. Polite and responsive customer service would be a reason why i would use Gutter Mate again.”

Helpful Report

“Prompt delivery, excellent bokashi bran!”

Helpful Report

“Gutter Mate were able to supply the worms for my womery. However I think the written instructions for the wormery were poor and shpuld give better information.”

Helpful Report

“The water butt arrived as ordered and fitted together without too many hitches. My only worry is that the feed pipe thread will not be strong enough to form a water tight seal with the neoprene washer provided. It is probably designed to prevent damage to the polypropylene tank by over-tightening of the bulkhead. Time will tell!”

Helpful Report

“Product arrived promptly.”

Helpful Report

“Quick delivery and good price”

Helpful Report

“The wormery we ordered was delivered quite quickly and wasn't too difficult to assemble with the help of the video instructions. Although it was a cold day when we received the wormery the worms were in a healthy state. Our only minor criticism would be that there wasn't enough coir bedding provided. However all seems well a fortnight since the wormery was put into use.”

Helpful Report

“Prompt correspondence and delivery. Product exactly as we expected and easy to install.”

Helpful Report

“Very helpful when I had question about the product, and phoned back with a result. Thank you.”

Helpful Report

“good service”

Helpful Report

“The wormery that we ordered came on time and was exactly what we required.Was very impressed with product and service.”

Helpful Report

“Delivered on time great product thank you”

Helpful Report

“Great selection of water butts and quick and easy payment 😀. Delivery was trackable at all times. They arrived on time and nicely packaged. Overall a pleasure doing business with your company 😁”

Helpful Report

“I ordered a water butt @£35. The tap does not fit the hole-the screw is far too short to get it in. Consequently the water butt is unusable. Can you send a better tap please?”

Helpful Report

“What I ordered and what I received, were as stated, very happy with products.”

Original Organics 5 star review on 6th February 2018

Helpful Report

“I have bought neither a gutter nor a mate recently, however all of the procurement processes that have entered into recently were at an acceptable price, have been delivered in sound condition, fit for purpose and in a timely fashion. I am therefore confident that whatever I bought from Gutter Mate was outstanding.”

Helpful Report

Original Organics is rated 4.2 based on 1,250 reviews