Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,250 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

Write Your review

Tell us how Original Organics made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Original Organics 5 star review on 13th June 2025

Gail

Original Organics 5 star review on 12th April 2025

Violeta Askeloviciene

Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“satisfied with what I bought and the same with your service.”

Helpful Report

“Half of the items were missing the rest is of poor quality. Gutter asked me to send a pic, that's what I did! No reply for over 10 days now. Problem is, the worms are still in their little plastic bag but I can not set up the wormfarm... Very frustrating!!”

Helpful Report

“Use of Yodel as a delivery service. No follow up to my phone calls to check that parcel had finally been delivered and was ok.”

Helpful Report

“Show items in stock when they're not, but take immediate card payment, don't answer emails, don't return phone calls, don't do what they say they will, won't give a delivery date, have no clue about customer service or communication. A totally shambolic cowboy outfit. Never again!”

Helpful Report

“I am very happy with the products that I received, but I would never order anything which had to be delivered by YODEL ever again. The local delivery person was great, but delivery was not easy. I object to having to pay to speak to a real person and there really was no other way to find out what was happening to my parcel. I phoned Gutter Mate and just by coincidence the parcel was delivered that day ...... and just by coincidence I happened to be in all day so that I could receive it. by the way it is only YODEL that I am unhappy with and not Gutter Mate or the bloke who delivered parcel.”

Helpful Report

“I now can collect ALL the rainwater from the downpipe, rather than a portion. The filter is extremely useful too. However, even with fine mesh filter in situ, very fine particles get through. Not such a great problem though. I have found that modern square-section downpipes, even those 30 years old like mine, do not need the stand-off accessory.”

Helpful Report

“Polite, efficient and helpful staff. You supplied exactly what I wanted at the right time.”

Helpful Report

“Communication was good, as was packaging. Very happy with my new wormery. Only downside was Yodel was courier & I've had too many negative experiences with them to have any faith.”

Helpful Report

“although the product ( plastic water butt) is great, the circular top was broken when it arrived. I have communicated with you over this, sent photos etc but no replacement top has been forthcoming. I look forward to givinga high grade on the survey when this arrives!!”

Helpful Report

“The customer service is appalling. It took me 3 successive days to get through to the sales team.”

Helpful Report

“Company kept us informed about our order and delivery.”

Helpful Report

“Nice product, thank you”

Helpful Report

“Good product but slow delivery.”

Helpful Report

“Good website with a minor exception in that the fitting instruction is not linked in the same page as the item Fast delivery and good items.”

Helpful Report

“Your delivery was very good, the parcel was well wrapped and secure. The rain water diverter and filters are excellent quality, was very easy to fit and works brilliantly.”

Helpful Report

“Order came quick, price good. Will use again”

Helpful Report

“Great idea, easy to install. Time will tell how good it is to filter the dirt from the gutter.”

Helpful Report

“Gutter Mate provided exactly the product (small water butt) that I wanted, with good price, polite service and fast efficient delivery.”