Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,213 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,213 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Original Organics 5 star review on 12th April 2025

Violeta Askeloviciene

Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

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English

“very pleased with the wormery”

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“The phone was answered promptly & the lady who dealt with the call was polite but friendly. My previous order was traced quickly and my new request dealt with speedily and efficiently. The goods arrived the next day.”

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“I managed to find a product that I was looking for but no one else seemed to have in stock”

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“Good product, good service”

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“I ordered... it came as expected. Excellent!”

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“WHen the product arrived the lid has a crack in the corner. I have emailed twice now and not heard anything. Do you think you could pass this on and maybe someone could get bet to me? !!!”

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“Good product range and reasonable prices. ETA for delivery would've been be helpful though, as there was a small delay after placing the order.”

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“Wormery arrived on time in good condition. So far, worms doing well.”

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“beautiful friendly cheerful staff”

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“Great service, good product, good price,will shop here again no more to be said!!.”

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“The product is leaking and got no satisfaction from guttermate.”

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“You didn't because you wasted my time. "Gutter Mate" appeared on my credit card statement, but I had no idea who you were. I bought goods from Original Organics, so why did you not use that name for obvious reasons? Firstly I checked with my bank and then on Google. Why should I have to go through that circus. In any case Original Organics has a good name as far as I am concerned. I had never heard of Gutter Mate and your name is not good with me because of the above.”

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“The water butt is very stylish and the delivery was made promptly.”

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“The delivery was quick, the wormery was of good quality and the instructions were clear. I lost the guidance provided with the womery, contacted gutter mate and they were very helpful in providing me with some new information. I would definitely shop here again :)”

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“The water barrel arrived promptly and in good condition. Unfortunately the associated water diverter fitting was missing the hose connection for the barrel. However this was rectified promptly following a phone call - albeit with the wrong part - although this was itself replaced after another phone call. Very obliging service despite the hiccups.”

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“Very professional, delivered oridict on time and very helpful with any questions raised. I would certainly recommend them and would have no hesitation in using them again”

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“Compost bag came without any instructions on how to use. In itself, it doesn't seem possible that comppost could result. I did post a query on the website but it was not answered.”

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“The item was what I requested. One corner of the cover was broken in transit - I did not bother to report this, I simply taped it up. So a bit of extra packaging is obviously necessary.”

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“Good communication, prompt delivery and a problem we had after couriers mis handled was swiftly dealt with.”

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“Very efficient delivery of high quality product. Simple instructions for assembly of the wormery.”

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Original Organics is rated 4.2 based on 1,213 reviews