Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,213 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,213 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Original Organics 5 star review on 12th April 2025

Violeta Askeloviciene

Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

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English

“This comes down to "the joy of worms" though they are off to a slow start in the cold!”

Helpful Report

“I bought the compose enhancer kit but when I received it there was no instructions there was nothing telling me what contents did I asked for the instructions more than once but the leaflet was about who to make a wornery not what I asked for . I just needed instructions on what to do with the content of the composer enhancer that's all”

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“Ordered a wormery delivered on time and very easy to follow instructions”

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“The correct water butt arrived as a present for someone else, at the correct address, and put in the shed as requested. Arrived well within expected time, no problems. I have used this good company before, & can recommend.”

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“Have used them on 3 occasions and in each case the service has been extremely slow. In all cases it took a couple of weeks or longer for the items to arrive. And although the final products are good quality the promised delivery dates were never met and I had to email them a number of times to check orders were going to be shipped on the dates they had promised.”

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“My wormery is excellent. Good instructions and well packaged. Healthy worms.”

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“Fast and efficient service - very pleased with item.”

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“The product was excellent, and worth the cost, and good service”

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“Our chilly red rainwater butt was despatched immediately after we placed the order on he website and delivered with super-efficiency.”

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“Excellent garden trugs.....next day delivery.....great service Many thanks”

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“The wormery arrived within a couple of days which was good, but I deferred delivery of the worms which was a big mistake. I emailed on 20th December 2016 asking for the worms to be delivered and hoping in time for xmas, but here we are at the 13 Jan 2017 and I still don't have them. This was a xmas present for my wife which has gone very sour. I had a few email exchanges to try to sort it out but email support was poor and didn't seem to really care, to the point where they stopped replying and I had to phone through my concerns. I've now been told they will be with me tomorrow, so fingers crossed.”

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“Friendly and helpful on the phone, and then the parcel arrived in plenty of time for Christmas.”

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“Interpreted my order correctly and delivered efficiently.”

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“No idea what I bought from Gutter Mate - the email I received asking me to review it didn't tell me what it was. I've bought tons of things recently so it could have been anything. My review is "tell me what I bought."”

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“Great service. Hassle-free.”

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“Really happy with my new wormery. Well designed and sturdily made. delivery packaging - good. highly recommend. Thx”

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“Dealt with quickly and politely”

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“The website made choosing and ordering a wormery easy. The wormery was delivered quickly. It is a Christmas gift for my son in law, so I haven't seen it yet.”

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“when the order arrived there was a bucket missing and no one has returned my calls or emails to let me know how this might be resolved - nothing”

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“Fast delivery, good product and price”

Helpful Report

Original Organics is rated 4.2 based on 1,213 reviews